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Career Opportunities at Co-operative Bank of Kenya

Career Opportunities at Co-operative Bank of Kenya,

The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965.

Moisoy Union General Manager

Duties and Responsibilities

  • Overall Manager of the Union and secretary to the Board.
  • Coordination of primary Co-operatives’ activities
  • Charged with the responsibility of overseeing the proper implementation of all Union policies as directed by the board of directors.
  • Administration of all the departments/functional units and all the branches.
  • Provides leadership to all the Union’ internal management team.
  • Provides technical advice and operational feedback to the Union board of directors and sub-committees so as to assist them in the formulation of policies and regular review of the existing policies.
  • Ensures that plans, regulations, procedures, rules, manuals, programmes, systems, controls and structures are in place for the smooth running of operations and attainment of the Union objectives.
  • Develops appropriate organizational structures that will lead to optimum utilization of all Union resources.
  • Ensures effective supervision of staff at all levels in order to maximize organizational effectiveness.
  • Ensures proper administration of staff in accordance with the Union’s personnel policy and the existing labor laws.
  • Provides guidance to the board of directors in the recruitment and deployment of staff.
  • To cultivate and encourage productivity and result oriented culture of the Union.
  • Ensures existence and compliance of proper framework to analyze business results with a view to reviewing various strategies and/or effective control measures.
  • Ensures that a system is in place to appraise actual staff job performance against set standards and that the results are utilized appropriately to improve the work standards and overall development of staff.
  • Ensures that proper lending procedures are followed in lending Union funds and that surplus funds are invested in a prudent manner.
  • Ensures that the good image of the organization is enhanced at all times by embracing customer care principles when dealing with the public.
  • Oversees compliance and to authorize all Union transactions in accordance with the Union regulations. Rules and laws.
  • Ensures the mobilization and growth of savings and institutional capital.
  • Guides the Union on the proper utilization of the operations manuals and their review.
  • Ensures maintenance of an up- to date inventory of the Union’s assets and liability (machines, equipment and fixtures).
  • Ensures maintenance of the Union’s updated lists of shareholders/members.
  • Ensure proper implementation of procurement and disposal policy.
  • Continuously assesses the effectiveness of internal control systems and take remedial measures where appropriate.
  • Supervises transactions in all Union bank accounts and monitors liquidity position to ensure adequate funds for members’ service.
  • Authorizes Union financial transactions in accordance with Union regulations.
  • Ensures the existence and compliance of an appropriate framework to safe guard Union’s resources.
  • Ensures that all statutory deductions and amounts owing to creditors are correctly and timely remitted to the respective beneficiaries.
  • Will be a signatory to Union documents and cheques.
  • To keep abreast of all material undertakings of the Union and all material factors affecting the Union and to ensure that processes and systems are in place to ensure that the management are adequately informed.
  • To ensure that the Board is adequately informed and that sufficient information is provided to enable the Directors form appropriate judgments
  • In concert with the Board Chairman, to determine the date, time and location of the annual general meeting and develop the agenda for the meeting
  • Performs other duties assigned by the board of directors from time to time.


  • A bachelor’s degree in a business-related field preferably accounting/finance, Economics, Business administration,
  • 5 years’ experience in senior management role in a Co-operative/ Union
  • Knowledge of finance, accounting, budgeting, and cost control principles including International Financial Reporting standards (IFRS)
  • Co-operative Management course will be an added advantage

Key Skills and Competencies

  • Good analytical, Communication and writing skills.
  • Excellent organization and interpersonal skills.
  • Problem solving skills
  • Knowledge on Project Management
  • Must possess high degree of integrity.
  • Strategic thinking and result oriented.
  • Track record of good management and development skills.
  • Ability to network with stakeholders.

Interested and qualified applicants are requested to click on the link below and fill out the online application form and submit by 24th May 2023. Any applications received after the closing date shall not be accepted.

Only shortlisted candidates will be contacted. If you do not hear from us by 1st June 2023, consider your application as unsuccessful.

QAQC Services Engineer

The Role

Specifically, the successful jobholder will be required to:

  • Perform all daily inspection and test of the scope and character necessary to achieve the quality of construction required in the drawings and specifications for all works under the contract performed ON or OFF site.
  • Carry out inspection and checking for all quality related procedures in the site and ensures activity at the site are as per approved method statement and inspection test plan.
  • Track compliance of SLAs with contractors, consultants, branches and departments.
  • Coordinate with consultant’s representative and site in-charge for inspection and meeting about quality problems including the closure of non-compliance report (NCR)
  • Report to the Head QAQC, control, and monitor all activities related to Quality Management
  • Handle QAQC documents for the entire project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other QAQC documents.
  • Ensure that the work is performed as required by the contractors and meets or exceeds the required qualities
  • Carry out site re-measurement for services and review specifications of what is installed verses what is in the BQ and valuation
  • Evaluate project valuations to ensure value for money and payments are only done for works executed or services delivered.
  • Manage exercises and audits to ensure the necessary strategies and controls are demonstrably in place to assure the integrity of the assets in all phases of the project lifecycle
  • Compile and issuing reports and support interpretation of its contents; follow-up and monitor closure of actions
  • Confirm that all the necessary strategies and controls are demonstrably in place to assure the integrity of the assets in the operations/production phase of the lifecycle
  • Confirm that the Project teams have made adequate integrity assumptions in the development of the basis of project design, operational strategies and maintenance strategies
  • Verify that the quality related site activities are in accordance with the applicable codes and standards
  • Monitor the implementation of the approved site QC plan
  • Ensure all certification requirements are clearly identified, understood and included with the requisition and PO
  • Review consultants and contractors’ certifications and bio-data as appropriate
  • Participate as necessary in management visits and audits to service providers and contractors
  • Report promptly to the Head QAQC all matters related to verification scheme performance and regulatory compliance
  • Ensure that all necessary quality records are identified and retained in accordance with client and regulatory requirement
  • Carry out site re-measurement for services works and review specifications of what is installed verses what is in the BQ and valuation
  • Evaluate project valuations to ensure value for money and payments are only done for works executed or services delivered
  • Monitor routine scheduled maintenance work for Generators and Electrical gadgets and report on equipment faults while carrying out quality inspections.
  • Review of maintenance strategies to help with installation and commissioning guidelines for obtaining specialist components, fixtures or fittings.
  • Monitor Capital Expenditure for projects and renovation costs and ensure that the agreed budgets are not exceeded.
  • Maintain statistical and financial records for premises and equipment that are up-to-date.
  • Monitor service contract, comparing the previous spent verses current
  • Monitor execution of projects and ensure they are within the works program
  • Ensure compliance with health and safety legislation.
  • Ensure bank installations are maintained and in good working order.
  • Ensure Projects team achieve 98% uptime for branches and ATM installations
  • Review to ensure that standardized design standards for the Bank are achieved.
  • Come up with ideas for cost reduction and process improvement.
  • Ensure excellent customer experience in dealing with contractors, suppliers, Branches and Departments.
  • Prepare QAQC reports on a weekly basis detailing all the quality issues of the week and submitting it to the Head QAQC.

Desired Skills and Experience:

  • A Bachelor’s degree in Electrical / Mechanical Engineering from a recognized university.
  • 3 years’ experience in a similar role in a fast-paced environment. Good knowledge in Air-conditioning and Refrigeration will be an added advantage.
  • Good understanding of Health and Safety regulations as stipulated in the Law, knowledge of the contract law, and arbitration related to building construction.
  • Highly flexible, on call 24/7 with the ability to travel to distant branches when required (Must have a valid driving license) and willing to put in extra hours to ensure jobs are completed on schedule and to specification.
  • Excellent business skills and knowledge of managing budgets, leading a team and liaising with suppliers.

If you are confident that you fit the role and person profile and you are keen to add value to your career, please forward your application enclosing detailed Curriculum Vitae to indicating the job reference number QAQCSE/HRAD/2023 by 22nd May 2023

Digital & E-Channels Support Officer

The role

The successful jobholder will be expected to:

  • Ensure that all the Digital and E-Channels Systems are properly managed and deliver business results and delightful customer experience.
  • Provide solutions to all system related problems or failures.
  • Participate and carry out system implementation, rollouts and upgrades and ensure maintenance of the required system configuration, parameterization and change control procedures.
  • Ensure that business systems are protected and secure and that policies, procedures and guidelines for information processing and outputs are well documented, details available and well understood.
  • Ensure uptime and efficiency of the business systems and provide advice, training, demonstrations and all troubleshooting needs for any problems or knowledge digital channels may require before liaising with the Vendors if technical problem is over capability.
  • Ensure strict adherence to all regulations, statutes, standards, practices and all internal processes and procedures as per the relevant manuals and comply with all relevant external legislation and regulations with regard to Compliance requirements
  • Contribute to the department’s achievement of a “Satisfactory” rating in both internal and external audit by performing your role to the required standards and adhering to all internal processes and procedures as per relevant manuals, policies and regulations of the bank.
  • Ensure generation and maintenance of audit trails for any changes occurring in sensitive databases are captured and secured.
  • Ensure that all risk management requirements within your remit are addressed and where necessary escalated through the available defined channels.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

  • A Bachelor’s degree in an ICT related field from a recognized university with at least 2 Years’ experience in a competitive Digital Channels and Payments environment.
  • Working experience on Linux and Unix based environment with proficiency Linux scripting and associated tools
  • Competence in API based technologies such as REST and SOAP APIs
  • Knowledge and experience on Integration of Web Services to Enterprise Service Bus (ESBs) and associated tools
  • Competence in Apache based technologies such as Tomcat, Apache HTTP Server, Maven and Kafka
  • Working experience with Message Queuing Systems including IBM MQ, JMS and ActiveMQ
  • Advanced knowledge in SQL scripting using relational databases such as Oracle, MSSQL and MySQL
  • Knowledge in No-SQL scripting, ITIL foundation, Dev Ops, and CI/CD technologies will be an added advantage.
  • Knowledge of Mobile Banking platforms languages and platforms will also be an added advantage
  • Knowledge in Service Desk related technologies such as Jira among others.

If you are confident that you fitthe role and person profile and you are keen to add value to your career then please forward your application letter enclosing detailed Curriculum Vitae to indicating the job reference number DSO/IID/2023 by 24th May, 2023.

Property Sales Officer

The role

The successful jobholder will be expected to:

  • Promote marketing and sale of properties and other solutions provided from the Property Hub through data mining for sales leads, advertising and providing property information to the targeted customers.
  • Hold sales and marketing activities and listing services to potential buyers by developing content for sales presentations, the weekly property E-shots and monthly property listing.
  • Develop and maintain a calendar of property sales and marketing events like open days and bus tours.
  • Gather customer information to determine customer needs, constantly reviewing pipeline details to close sales for solutions available through the Property Hub.
  • Provide assistance to buyers by advising on market conditions, market trends, market prices, legal requirements, mortgage financing and other property matters.
  • Ensure a focused, efficient and effective customer service to increase the flow of business from existing customers and generate more business from new customers.
  • Accompany interested buyers during visits to properties listed with the Property Hub advising the clients on the suitability the varied investments.
  • Link the buyers interested in the various financial solutions from the Bank to the appropriate Bank business segments for discussion and processing facilities.
  • Collect the required paperwork from property buyers in relation to purchase of properties and other solutions available through the Property Hub.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

  • A Bachelor’s degree in a business-related discipline or equivalent from a recognized university.
  • An advanced degree will be an added advantage.
  • Be registered under the Estate Agents Registration Board and Licensed to practice by the same body.
  • At least 4 years’ experience in sales and / or relationship management

If you are confident that you fit the role and person profile and you are keen to add value to your career then please forward your application enclosing detailed Curriculum Vitae to indicating the job reference number PMO/CIBD/2023 before the close of business 22nd May 2023.

Method of Application

Use the link(s) below to apply on company website.

Use the emails(s) below to apply


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