CIC Insurance Careers

Human Resources jobs, Business Related jobs,Insurance jobs,

HR Training Assistant

PURPOSE:

• To coordinate and support the delivery of effective learning and development programs and initiatives.

PRIMARY RESPONSIBILITIES:

With guidance from the Group Learning and Development Manager:

• Maintain the annual learning calendar;
• Provide support for all learning activities including assisting in webinars, sharing recordings, invitation to trainings, sending reminders on upcoming trainings and monitoring attendance on the HRMIS;
• Track required learning interventions and source learning programs/interventions to address identified needs from performance management process;
• In coordination with the human resource partners, plan for induction sessions for all new joiners;
• Coordinate and follow-up on payment of external vendors;
• Coordinate and manage allocation of learning materials and training venues;
• Administering training program evaluation assessments;
• Develop and monitor service level agreements with external and internal stakeholders;
• Provide reports on key Learning & Development metrics according to an agreed schedule;
• Support on-boarding and off-boarding process and issuance of licenses on learning management platforms;
• Coordinate talent management and succession planning initiatives; and
• Any other duties as may be assigned from time to time.

Academic and Professional Requirements

Education

• Bachelor’s Degree    Bachelor’s degree in a HR or a Business Related field

Professional Qualifications    

• Progress towards attaining CHRP or Higher Diploma in HR

Computer literate  

•  MS Office and other day to day computer software applications

Experience    

• Experience in training, learning and development or learning platforms    Minimum 1 year
• Knowledge and experience in content delivery methods    Minimum 1 year
• Knowledge in insurance

 Technical Skills Requirements    

• Communication and presentation skills
• Customer Service
• Budgeting and reconciliation
• Data Analytics
• Planning and Organizing meetings
• Business Management
• Knowledge of digital learning Solutions
• Knowledge in adult learning Methodologies
• Knowledge of Instructional design Techniques

Human Resource Assistant – CIC Shared Services

PURPOSE

• To provide general day-to-day HR support to HRBP – Shared Services as part of the Group HR function in relation to all human resources matters.

Primary Responsibilities

• Support recruitment activities of new employees;
• Coordinate orientation and training sessions for new employees;
• Ensure smooth communication with employees and timely resolution to their queries;
• Preparing new employee files;
• Compile and update employee records (hard and soft copies);
• Process documentation and prepare reports relating to employees activities (staffing, recruitment, training, grievances, performance evaluations etc.);
• Coordinate HR projects and programs (meetings, training, surveys etc.) and take minutes;
• Deal with employee requests regarding human resources issues, rules, and regulations;
• Provide relevant data to the payroll office in a timely manner;
• Performing file audits to ensure that all required employee documentation is collected and maintained;
• Support completion of termination paperwork and assist with exit interviews;
• Draft Ad-hoc letters and other communication as and when required;
• Providing confidential ad hoc advice and assistance to employees.
• Any other relevant duties as assigned from time to time.

Academic and Professional Requirements

Education

• Bachelor’s Degree    Bachelor’s degree in a HR or a Business Related field

Professional Qualifications    

• Progress towards attaining CHRP or Higher Diploma in HR

Computer literate    

• MS Office and other day to day computer software applications

Experience    

• Experience in Human Resource    Minimum 1 year
• Familiar with common HR applications and excellent analytical skills
• Knowledge in insurance

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