Custodial Team Leader at Embassy of The United States (All Interested Applicants)

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Custodial Team Leader at Embassy of The United States (All Interested Applicants),

Custodial Team Leader at Embassy of The United States (All Interested Applicants)

Vacancy Details


Announcement Number:
Hiring Agency:
Embassy Nairobi
Position Title:
Custodial Team Leader- All Interested Applicants
Open Period:
07/13/2023 – 07/26/2023-Format MM/DD/YYYY
Vacancy Time Zone:
LE – 1305 4
(KES) KSh0/Per Year
Work Schedule:
Full-time – 40 hours per week
Promotion Potential:
Duty Location(s):
1 Vacancy in

Nairobi, KE
Telework Eligible:
For More Info:
 HR Section


Hiring Path:
• Open to the public
Who May Apply/Clarification From the Agency:
For USEFM – FP is XX.  Actual FP salary determined by Washington D.C.
Only one Open-to category should remain:

•    Current Employees of the Mission – All Agencies, USEFMs; EFMs;

Security Clearance Required:
Public Trust – Background Investigation
Appointment Type
Appointment Type Details:
•    Indefinite subject to successful completion of probationary period
Marketing Statement:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.
The work schedule for this position is:

    • Full Time (40 number of hours per week)

Start date: Candidate must be able to begin working within a reasonable period of time (4 weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Not Required




Supervises and coordinates work and performance for a workforce of  8-10 Custodians at the New Embassy Compound (NEC) and Offsite Facilities. The incumbent reports to the Custodial Supervisor (FSN 7 – C52503)

Coordinates and performs custodial duties in assigned zones that include cleaning and vacuuming of offices and hallways, dusting office desks and work surfaces, cleaning of windows, kitchens, waiting areas, CAC’s, guard force shacks, showers, and toilets in the entire Mission 400,000sqft of floor space.


Duties and responsibilities include coordinating on health & safety and cleaning service delivery on a day-to-day basis. The custodial team leader will conduct inspections of the premises and provide feedback to Custodial Supervisor on standards and monitoring targets. Liaise with custodians regarding material supplies and general concerns. Maintain contact and coordinate with customers on site.

    • Raises work orders in GMMS for action and follows up to confirm tasks completion.
    • Raises ILMS requests to Warehouse for cleaning supplies delivery as per Warehouse schedule.
    • Raises MyServices requests for various custodial services.
    • Supervises work and performance by a custodial workforce of 8-10 Custodians in the Chancery, USAID (ACACIA), New NOX (OAK) and Outbuildings in the NEC and reports to the Custodial Supervisor.
    • Supervises and assists in meeting rooms set-up, including staging chairs and tables at the amphitheater.
    • Coordinates with General Services Office (GSO) Warehouse on delivery of event equipment.
    • Issues and records daily cleaning supplies to custodians and updates the custodial supervisor on usage.
    • Provides back-up in the absence of the custodial supervisor.
    • Supervises custodial duties in assigned zones that include cleaning of showers and toilets, vacuuming and carpet cleaning of offices and hallways, cleaning of windows, dusting office desks and work surfaces.
    • Supervises special cleaning and polishing of Blue Stone tile floor in the USAID lobby
    • Supervises removal of trash to the Truck Transfer Station for collection.
    • Carries out custodial duties when not supervising the work of others.
    • Ensures proper use, storage, maintenance and care of all cleaning equipment and materials.
    • Supervises lifting or moving of large, heavy items such as cartons and boxes, equipment and supplies with or without the assistance of hand carts, elevators or other equipment (31Kg or 70 Pounds) in accordance with 15 FAM 952 Exposure Standards. (70% of Time)
    • Reports all maintenance deficiencies that require immediate and future actions to the Custodial Supervisor.
    • Monitors the correct use of personal protective equipment and reports any deficiencies or misuse to the Custodial Supervisor.
    • Ensures that cleaning products are approved by the Post Occupational Safety and Health Officer (POSHO).
    • Writes employee performance reports for the custodians under him / her and discusses with custodial supervisor who reviews them.
    • Approves leave for custodians he / she supervises.
    • Discusses Performance Discussion Summary reports for custodians under their supervision with custodial supervisor. (20% of Time)                                                                                                                                                                     
    • Drives custodial golf carts and GOV’s (Government Owned Vehicles) to ferry garbage, cleaning equipment, recycle paper, e-waste,
    • Sanitary bins within the Embassy compound.
    • Operates Aerial lifts during cleaning of high surfaces (Windows, Facades and Canopies) (10% of Time)

   **Note:  This position description in no way states or implies that these are the only duties to be performed by incumbent. Incumbent will be required to perform other duties as assigned by the agency.


Qualifications and Evaluations


Minimum of 3 years’ experience as custodian is required.


Working knowledge of all equipment and products (including chemicals and detergents) associated with the trade.
Intermediate level of Microsoft Office Suite (Word, Internet, and Outlook)

Education Requirements:
Completion of High School is required

Level III written and spoken English; Level III written and spoken Kiswahili.


Proven leadership qualities.
Ability to supervise and clearly communicate with supervisor and subordinates.
Ability to safely use all custodial cleaning equipment and supplies.                                                                                                                                                                                    Must have a valid driving license.

EQUAL EMPLOYMENT OPPORTUNITY (EEO):  The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

All applicants under consideration will be required to pass medical and security certifications.

Benefits and Other Info

Agency Benefits:
Locally Employed Staff, including Members of Household (MOHs), and Third-Country Nationals (TCNs), working at the U.S. Mission in Nairobi, Kenya may receive a compensation package that may include health, separation, and other benefits.

For EFMs, benefits should be discussed with the Human Resources Office.

The pay plan is assigned at the time of the conditional offer letter by the HR Office.

Other Information:
For the current COVID-19 Requirements please visit the following link.

HIRING PREFERENCE SELECTION PROCESS:  Applicants in the following hiring preference categories are extended a hiring preference in the order listed below.  Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

1. AEFM / USEFM who is a preference-eligible U.S. Veteran*
3. FS on LWOP and CS with reemployment rights **

* IMPORTANT:  Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), Letter from Veterans’ Affairs which indicates the present existence of a service-connected disability dated within the past six months, equivalent documentation, or certification.  A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service.  Acceptable documentation must be submitted in order for the preference to be given.

** This level of preference applies to all Foreign Service employees on LWOP and CS with re-employment rights back to their agency or bureau.

For more information (i.e., what is an EFM, USEFM, AEFM, MOH, etc.?) and for additional employment considerations, please visit the following link.


    1. Current employees who used a hiring preference to gain employment who are within their first 90 calendar days of employment are not eligible to apply.
    2. Candidates with a hiring preference who have already accepted a conditional offer of employment may NOT be extended a second conditional offer of employment unless and until they withdraw their candidacy for the first position in writing.
    3. The following may also be considered when determining successful candidacy: nepotism, conflicts of interest, budget, etc.


How to Apply

How to Apply:
All candidates must be able to obtain and hold a Kenyan Police Clearance Certificate.

To apply for this position, click the “Submit Application” button.  For more information on how to apply visit the Mission internet site.

Required Documents:
To qualify based on education, you MUST submit the requested degree and / or transcripts as verification of educational requirement by the closing date of this announcement. Failure to provide requested information, or the information is insufficient to verify eligibility, may result in disqualification for this position.

All Applicants:
• Residency and/or Work Permit
• High School Certificate
• Driver’s License
• Curriculum Vitae (CV)

Eligible Family Member Applicants:
• Copy of Sponsor’s Orders/Assignment Notification (or equivalent)
• DD-214 – Member Copy 4, Letter from Veterans’ Affairs, or other supporting documentation (if applicable)
• SF-50 (if applicable)

Next Steps:
Applicants who are invited to take a language or skills test, or who are selected for an interview will be contacted via email.

For further information – the complete position description listing all of the duties, responsibilities, required qualifications, etc. may be obtained by contacting the Human Resources Office.

Thank you for your application and your interest in working at the U.S. Mission in Nairobi, Kenya.


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