About the job vacancy
Customer Support Agent at G&M Salon Apparel · Nairobi, Nairobi County, Kenya (Remote)
About Us: We are a vibrant, fast-growing brand dedicated to delivering outstanding customer service. Join our team as a Customer Support Agent and become part of an innovative company that celebrates creativity, dedication, and teamwork.
Responsibilities:
- Swiftly respond to customer inquiries via email, live chat, and phone, ensuring every interaction is handled with professionalism and empathy
- Maintain meticulous records of customer interactions and transactions, ensuring no detail is overlooked
- Collaborate closely with teammates to ensure every customer enjoys a seamless experience from start to finish
Requirements:
- Proficiency in both written and verbal English
- Minimum of 1 year of customer service experience
- Stellar communication and interpersonal skills
- Ability to thrive in a fast-paced environment, juggling multiple tasks with ease
Compensation and Benefits:
- Competitive hourly rate: $3-4 USD per hour
- Comprehensive health insurance with dental coverage
- Embrace the work-from-home lifestyle, with flexibility and freedom
- Enjoy paid time-off, performance bonuses, and ongoing support
- Delight in year-end bonuses and much more!
PC AND INTERNET REQUIREMENTS:
- A personally-owned PC with at least an i5 processor (or equivalent)
- Minimum 20 Mbps upload and download speed
How to Apply:
Ready to make a difference in the world of customer service? Take the first step by applying through our dedicated link: https://bit.ly/cs-application-link and use Application Code: JAZZHR
We can’t wait to welcome you aboard!
Please note: We will only review applications submitted through the provided link.