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Family Bank Ltd Latest Jobs Vacancies

Finance Management Jobs, Banking Jobs, Banc Assurance Jobs,

Reconciliation Officer -Banc Assurance

Key Responsibilities:

  • Review of monthly underwriter reconciliations for premiums and commissions and ensure that all reconciling issues are resolved on a timely basis
  • Preparation of bank reconciliations and ensuring reconciling issues are properly addressed and closed
  • Ensure that all commissions receivables and premiums receivables are collected on timely basis
  • Monitoring individual Banc assurance officers outstanding debt portfolio
  • Recovery of insurance commissions from payments done directly to the Underwriter/Insurance company
  • Ensuring adherence to insurer credit policies as stipulated in the respective Underwriter SLAs
  • Approve payment receipts in the system
  • Process payments to underwriters on the agreed timelines and as per the SLA
  • Generating of payment schedules to underwriters
  • Generate and share client statements with premium balances
  • Follow up IPF disbursement with credit department
  • Maintain post-dated cheque register and ensure banking of cheques held is done on the due date.
  • Ensure compliance with both external and internal regulatory requirements, i.e. Bank, IRA, CBK guidelines.
  • Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
  • Compliance with AML/CFT laws and ensuring KYC is done for all clients.
  • Provide recommendations for improving procedures and systems for initiating corrective actions.
  • Proposing internal control measures in order to minimize exposure i.e. liaising with underwriters and banc assurance officers to correct errors in the system.
  • Participate in preparation of financial reports and assisting with year-end audits and other reviews by providing relevant schedules and documents.
  • Ensure closure of Audit issues raised within the Finance Department.
  • Preparing outstanding premiums reports per Banc Assurance Officer/Branches.
  • Preparing outstanding premiums reports per Insurer.
  • Recovery of insurance commissions from payments done directly to the Underwriters/Insurance company.
  • Ensure implementation and compliance with operational policies and procedures, i.e. IRA, CBK & AML Policy.
  • To assist in enforcing credit control and debt collection.
  • Ensure excellent customer service and all queries related to Finance Department are attended to as per the stipulated TAT & SLA.
  • To communicate and liaise with both internal & external clients and assist in handling finance related communications where need be.
  • Please note that your job description may be subject to change from time to time in line with the Bank’s strategic direction.
  • Any other official duty that may be allocated by the line manager from time to time.

The Person:

The ideal candidate must possess the following qualifications:

  • Bachelor’s degree in BCom (Finance/ Accounting)/ Business Management Banking and Finance/ Business related field.
  • CPA Finalist will be an added advantage.
  • Ms office proficiency certificates.
  • Knowledge in accounting and finance.
  • Insurance Industry knowledge in Finance Operations or preferably within Banc assurance Intermediary Model and has proficiency in the use of Banc assurance and accounting systems.
  • At least 2 years’ experience in insurance industry, preferably in Banc assurance.
  • Key Competencies and Attributes:
  • Able to spot weakness in internal controls
  • Builds networks and maintains strong relationships
  • Able to manage and influence others to achieve results
  • Has passion and drive to achieve results under difficult circumstances
  • Pleasant and able to relate well in diverse social set ups and teams
  • Upholds high standard of Professionalism, integrity and respect for others
  • Capable of working both independently and as part of a team
  • Have a strong attention to detail
  • Be results oriented
  • Have strong proactive problem-solving skills

Reconciliation Officer -Banc Assurance

Key Responsibilities:

  • Review of monthly underwriter reconciliations for premiums and commissions and ensure that all reconciling issues are resolved on a timely basis
  • Preparation of bank reconciliations and ensuring reconciling issues are properly addressed and closed
  • Ensure that all commissions receivables and premiums receivables are collected on timely basis
  • Monitoring individual Banc assurance officers outstanding debt portfolio
  • Recovery of insurance commissions from payments done directly to the Underwriter/Insurance company
  • Ensuring adherence to insurer credit policies as stipulated in the respective Underwriter SLAs
  • Approve payment receipts in the system
  • Process payments to underwriters on the agreed timelines and as per the SLA
  • Generating of payment schedules to underwriters
  • Generate and share client statements with premium balances
  • Follow up IPF disbursement with credit department
  • Maintain post-dated cheque register and ensure banking of cheques held is done on the due date.
  • Ensure compliance with both external and internal regulatory requirements, i.e. Bank, IRA, CBK guidelines.
  • Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
  • Compliance with AML/CFT laws and ensuring KYC is done for all clients.
  • Provide recommendations for improving procedures and systems for initiating corrective actions.
  • Proposing internal control measures in order to minimize exposure i.e. liaising with underwriters and banc assurance officers to correct errors in the system.
  • Participate in preparation of financial reports and assisting with year-end audits and other reviews by providing relevant schedules and documents.
  • Ensure closure of Audit issues raised within the Finance Department.
  • Preparing outstanding premiums reports per Banc Assurance Officer/Branches.
  • Preparing outstanding premiums reports per Insurer.
  • Recovery of insurance commissions from payments done directly to the Underwriters/Insurance company.
  • Ensure implementation and compliance with operational policies and procedures, i.e. IRA, CBK & AML Policy.
  • To assist in enforcing credit control and debt collection.
  • Ensure excellent customer service and all queries related to Finance Department are attended to as per the stipulated TAT & SLA.
  • To communicate and liaise with both internal & external clients and assist in handling finance related communications where need be.
  • Please note that your job description may be subject to change from time to time in line with the Bank’s strategic direction.
  • Any other official duty that may be allocated by the line manager from time to time.

The Person:

  • The ideal candidate must possess the following qualifications:
  • Bachelor’s degree in BCom (Finance/ Accounting)/ Business Management Banking and Finance/ Business related field.
  • CPA Finalist will be an added advantage.
  • Ms office proficiency certificates.
  • Knowledge in accounting and finance.
  • Insurance Industry knowledge in Finance Operations or preferably within Banc assurance Intermediary Model and has proficiency in the use of Banc assurance and accounting systems.
  • At least 2 years’ experience in insurance industry, preferably in Banc assurance.

Senior Manager Consumer Banking

Key Responsibilities:

  • Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
  • Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
  • Relationship building and management with strategic employers
  • Signing of new MOU’s with strategic partners for FBL to offer packaged products to employees
  • Ownership and follow through for resolution of customer issues from partner institutions
  • Spearheading market penetration for consumer products
  • Monitoring portfolio at risk for consumer facilities while providing leadership
  • Responsible for identifying and reporting potential and actual Money Laundering Risk, including suspicious transactions in accordance with the laid down AML policies procedures.
  • Manage customer requests and transactions in compliance to FBL operational guidelines and procedures with zero tolerance to operational risk and frauds.
  • Develops, Coaches, motivates and manages the performance of individuals and teams within Consumer Banking and across the department to achieve success in career and business goals
  • Actively provides leadership by contributing to the collective Leadership Agenda and sharing business insights/ feedback to maximize the overall performance and wellbeing of the department
  • Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
  • Any other official duties that may be assigned to you from time to time by Management.

Key Competencies and Attributes

  • Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
  • Goal focused and able to spot business opportunities.
  • Builds networks and maintains strong relationships.
  • Has passion and drive to achieve results under difficult circumstances
  • Pleasant and able to relate well in diverse social set ups and teams
  • Upholds high standard of Professionalism, integrity and respect for others
  • Drives high performance in teams.
  • Ability to develop productive working relationships and achieve results with deadlines.

Qualifications:

  • Bachelor’s degree in Commerce/Business related field.
  • Master’s Degree or Professional qualification in Banking or related field is a plus.
  • Comprehensive understanding of the Micro Banking market, external environment, and sector.
  • Strong presentation skill set
  • Good analytical skills
  • Highly effective communication and collaboration skills
  • High level of cooperation with others and is responsive to the bank’s and team’s needs.
  • Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.

Senior Relationship Manager Micro Banking

Key Responsibilities:

  • Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
  • Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
  • Develop and lead the implementation of the micro Banking Segment strategy in line with the overall Retail Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
  • Drive sustainable growth and acquisition of new customers for the Micro Banking through the creation, development and maintenance of high quality advisory relationships.
  • To drive customer-led propositions for the Micro Banking Segment by developing a pipeline of value adding customer solutions to include customer experience, products, and service offers.
  • Manage an effective Micro Banking customer’s loyalty program for networking and deepening of Micro Banking market penetration through the Mobile lending strategy.
  • Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaison with all relevant business units in the Bank.
  • Facilitate training programs to enhance product knowledge to the Retail Banking teams, branch staff and sales teams on Micro Banking Products.
  • Maintains a detailed and current understanding of the industry; (Micro Banking, current market structures; regulatory requirements and issues) to ensure that that opportunities are realized and the risks mitigated.
  • Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements whilst maintaining the quality of the Micro Banking portfolio within the stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
  • Lead, motivate, and continuously develop a credible high performing Micro Banking team.
  • Review reports to ensure no loss arises from operational lapses and ensure compliance with operations risk requirements.
  • Submit Excess Applications where applicable and ensue NFI is collected as required.
  • Manage check referral process to ensure timely feedback.
  • Ensure house-keeping activities are undertaken without failure to guarantee a clean book
  • Support business operations to ensure audit operations return a minimum of “satisfactory” rating.
  • Manage customer queries, complaints and other correspondence in a timely manner and within set standards for customer satisfaction.
  • Be conversant with policies and procedures pertaining to all bank products and services and be able to adapt to change in these as well as technological changes, and customer sophistication.
  • Acquisition and managing of Micro Banking customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues
  • Achieve budgeted growth in Micro Banking within agreed and approved business risk parameters.
  • Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.
  • Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.
  • Monitor existing portfolio performance to ensure PAR is within the acceptable bank’s standards.
  • Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
  • Role Models the Brand and Corporate Values of the Bank in the internal and external market environment
  • Creating meaningful partnerships and knowledge/resource sharing, creating a supportive team environment to deliver results and bring out the best in team members.
  • Any other official duties that may be assigned to you from time to time by Management.

Key Competencies and Attributes

  • Proven experience in team management, supervision or leadership within a customer facing environment, including performance management & people development.
  • Goal focused and able to spot business opportunities.
  • Builds networks and maintains strong relationships.
  • Has passion and drive to achieve results under difficult circumstances
  • Pleasant and able to relate well in diverse social set ups and teams
  • Upholds high standard of Professionalism, integrity and respect for others
  • Drives high performance in teams.
  • Ability to develop productive working relationships and achieve results with deadlines.

Qualifications:

  • Bachelor’s degree in Commerce/Business related field.
  • Master’s Degree or Professional qualification in Banking or related field is a plus.
  • Comprehensive understanding of the Micro Banking market, external environment, and sector.
  • Strong presentation skill set
  • Good analytical skills
  • Highly effective communication and collaboration skills
  • High level of cooperation with others and is responsive to the bank’s and team’s needs.
  • Have a minimum of 5 years working in the Banking Industry; 2 of which must be in a management position.

Relationship Manager Trade Finance

KEY RESPONSIBILITIES:

  • Prospecting for new Trade Finance Clients, both Corporate and SMEs.
  • Growth of Trade Finance Revenues and Volumes.
  • Implementing Trade Finance growth strategies for different clients/sectors for the bank.
  • Trade Finance Deal origination & structuring.
  • Marketing drives and other Trade Finance relationship management activities.
  • Provide Client advisory services on Trade Finance products.
  • Customers service management as part of relationship building.
  • Regular client visits/presentations and meetings with Term Sheets & Proposals.
  • Coordination/Collaboration with various relevant departments for delivery of seamless service to client.
  • Competitor and Industry analysis – Participate actively, review and monitor competitor product offerings and monitoring industry trends
  • Making recommendations and guidance to the Bank on trade related products.
  • Trade Finance procedure refinement in consultation with the Head of Trade Finance.
  • Creation of business ideas and opportunities
  • Collaboration with branch team for quality loan book.
  • Engagement with branches to drive the Trade Finance strategy.
  • Training branch teams and other departments on trade finance products.
  • Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
  • Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
  • Any other duties as may be allocated by management from time to time.

Qualifications

  • Holds at least a Bachelor’s Degree in Business, Accounts, Finance or related field.
  • Professional qualifications in Trade Finance or related field an added advantage.
  • At least 4 years’ experience in banking operation and trade finance operations including processing of trade finance products.
  • Good knowledge of Structured Trade Finance best practices.
  • Good interpersonal skills and ability to establish new client relationships and generate new business.
  • Basic credit skills
  • Sound knowledge of the Bank’s policies and procedures.
  • Honest and with high integrity

Key Competencies and Attributes

  • Relationship Management Skills
  • Customer Service Skills
  • Marketing Skills
  • Risk Management Skills
  • Product Development Skills
  • Credit and Lending Skills
  • Financial Analysis Skills
  • Trade Finance Products Knowledge
  • Negotiation Skills
  • Knowledge on Structured Trade Finance and Collateral Management.
  • People Management Skills
  • Knowledge and Application of organizations’ products, services and policies.
  • Knowledge of Legal Requirements
  • Knowledge of Trade Finance ICC Rules. i.e. UCP 600, URDG 758, URC 522 etc.
  • Computer Literacy

Method of Application

ALL applicants MUST apply online to the email; recruitment@familybank.co.ke; closing date is 20th January 2023. Canvassing will automatically disqualify the candidate. Only shortlisted candidates will be contacted.

“We are an equal opportunity employer”