Fullstack DevOps Engineer at Wipro Limited

Fullstack DevOps Engineer at Wipro Limited.

Fullstack DevOps Engineer at Wipro Limited

Job Locations: KE-Kenya
Requisition Post Information: Posted Date: 2 hours ago (10/16/2023 6:55 AM)
Requisition ID: 2023-3033597
# of Openings 2



Role Purpose

The purpose of this role is to work with Application teams anddevelopers to facilitate better coordination amongst operations,development and testing functions by automating and streamlining theintegration and deployment processes




  1. Align and focus on continuous integration (CI) andcontinuous deployment (CD) of technology in applications
    1. Plan and Execute the DevOps pipeline that supports theapplication life cycle across the DevOps toolchain — fromplanning, coding and building, testing, staging, release, configurationand monitoring
    2. Manage the IT infrastructure as per the requirement of thesupported software code
    3. On-board an application on the DevOps tool and configure it asper the clients need
    4. Create user access workflows and provide user access as per thedefined process
    5. Build and engineer the DevOps tool as per the customizationsuggested by the client
    6. Collaborate with development staff to tackle the coding andscripting needed to connect elements of the code that are required torun the software release with operating systems and productioninfrastructure
    7. Leverage and use tools to automate testing & deployment in aDev-Ops environment


  1. Provide customer support/ service on the DevOps tools
    1. Timely support internal & external customers on multipleplatforms
    2. Resolution of the tickets raised on these tools to be addressed& resolved within a specified TAT
    3. Ensure adequate resolution with customer satisfaction
    4. Follow escalation matrix/ process as soon as a resolution getscomplicated or isn’t resolved
    5. Troubleshoot and perform root cause analysis of critical/repeatable issues



Stakeholder Interaction


Stakeholder Type Stakeholder Identification Purpose of Interaction
Internal Dev Ops Lead Engineer/ Project Manager Regular reporting & updates
Application teams/ owners, application developers, releasemanagers For end to end Continuous Integration, Continuous Deployment& Monitoring
External Clients To provide optimal support from time to time



Lists the competencies required to perform this role effectively:

  • Functional Competencies/ Skill
    • Leveraging Technology – Knowledge of current and upcoming technology (automation, tools and systems) to build efficiencies and effectiveness in own function/ Client organization – Competent
    • Process Excellence – Ability to follow the standards and norms to produce consistent results, provide effective control and reduction ofrisk – Expert
    • Technical knowledge – knowledge of various DevOps tools, customization and its implementation at the client site – Expert
Competency Levels
Foundation Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance.
Competent Consistently demonstrates the full range of the competency withoutguidance. Extends the competency to difficult and unknown situations aswell.
Expert Applies the competency in all situations and is serves as a guide toothers as well.
Master Coaches others and builds organizational capability in the competency area. Serves as a key resource for that competency and is recognised within the entire organization.


  • Behavioral Competencies
    • Execution Excellence
    • Passion for Results
    • Confidence
    • Client centricity
    • Formulation & Prioritization


No. Performance Parameter Measure
1. Continuous Integration, Deployment & Monitoring 100% error free on boarding & implementation
2. CSAT Timely customer resolution as per TAT

Zero escalation



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