Hardware Store Manager Job in Thika, Kenya

Job Title: Hardware Store Manager – Thika

Reporting to: Director

Industry: Wholesale & Retail

Location: Thika

Gross Salary: KES. 70,000

Job Purpose: Our client is a well-established and renowned hardware stores, seeking to hire a result-oriented Store Manager who will in charge of their Thika branch.

Key Roles & Responsibilities:

  • Delivering excellent service to ensure high levels of customer satisfaction.
  • Motivating the sales team to meet sales objectives by training and mentoring staff.
  • Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
  • Hiring, training, and overseeing new staff.
  • Responding to customer complaints and concerns in a professional manner.
  • Ensuring store compliance with health and safety regulations.
  • Developing and arranging promotional material and in-store displays.
  • Preparing detailed reports on buying trends, customer requirements, and profits.
  • Undertaking store administration duties such as managing store budgets and updating financial records.
  • Monitoring inventory levels and ordering new items.

Required Skills & Qualifications:

  • Bachelor’s degree in Business Administration or relevant field preferred.
  • A minimum of 3 years’ experience working in a retail environment, ideally in a managerial role.
  • Strong leadership and customer management abilities.
  • Customer service-oriented with in-depth knowledge of basic business management processes.
  • Excellent communication and interpersonal skills.
  • Highly result driven.

Interested?

Apply directly through our careers page.

In case you are experiencing difficulties, apply through the email indicated below

Email your cv to jobs@gaprecruitment.co.ke Deadline: Monday 24th October 2022

Indicate email subject as Hardware Store Manager – Thika.