Housekeeping Supervisor Vacancy at Fairmont Hotels & Resorts

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Housekeeping Supervisor Vacancy at Fairmont Hotels & Resorts,

Housekeeping Supervisor Vacancy at Fairmont Hotels & Resorts

View Jobs in Hospitality / View Jobs at Fairmont Hotels & Resorts

The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.

Housekeeping Supervisor

Job Description

  • Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
  • Conduct room and public area inspection
  • Record room status in allocated section accurately
  • Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
  • Ensure employees are informed daily about priorities to personalize service
  • Report unusual behavior/activities on floors to Assistant Housekeeping Manager
  • Comply with hotel’s health, safety and hygiene policies

Qualifications

Your experience and skills include:

  • Work experience as a Housekeeping Supervisor or similar role
  • Diploma in Hotel Management or related field
  • Warm and caring personality; previous experience in the same leadership role is an asset
  • Prior experience working with Opera or a related system
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming
  • Excellent organizational skills and time management
  • Strong interpersonal and problem-solving abilities and the ability to lead by example

Method of Application

Interested and qualified? Go to Fairmont Hotels & Resorts on careers.accor.com to apply

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