Information and Communication Technology

Information Technology Assistant at Vivo Activewear

Information Technology Assistant at Vivo Activewear

Information Technology Assistant at Vivo Activewear,

Information Technology Assistant at Vivo Activewear

View Jobs in Sales / Retail / View Jobs at Vivo Activewear

a retail clothing business that was started in 2011. Initially inspired by a love for dance and fitness, Vivo has grown from focusing on dance and fitness gear, to now offering a full range of clothing styles that include both smart and casual, party items, beachwear, and travel wear.

Information Technology Assistant

Key Responsibilities

  • Maintain the ICT assets inventory.
  • Oversee the installation of internet network in new stores
  • Monitoring and liaising with providers to ensure computer systems and internet networks are running optimally
  • Troubleshooting with computer users to determine the nature of any problems they encounter and responding to breakdowns. This includes talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Investigating, diagnosing and solving computer software and hardware faults

Key Skills

  • Excellent verbal and written communication skills with ability to communicate technical information to non-technical audiences
  • Experience administering windows servers
  • Experience supporting ERP systems
  • Experience support in-house, custom, or proprietary software systems
  • Demonstrate experience in operation & implementation of IT projects utilizing structured engineering/design life cycle (need daily operation, troubleshooting and implementation).
  • Demonstrated technical knowledge of root cause analysis (packet capture analysis), network incident and capacity management systems and troubleshooting techniques.
  • Progressive knowledge/experience managing projects of increasing size and complexity including the utilization of project planning and project dashboard tools.

Qualifications & Experience

  • A Bachelor’s degree in IT or related field is required.
  • MCSE & CCNA certification is an added advantage.
  • 3 years hands-on IT Support experience is required.
  • 2 years’ experience supporting Microsoft Windows 10/11
  • Experience supporting Macintosh OS 10.10 or later
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
  • Have strong Linux or Unix knowledge.

Method of Application

Apply by emailing your motivation letter and CV with subject “IT Assistant Position” to: to be received no later than January 27, 2022 close of business. Applications will be reviewed on a rolling basis.

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