Key Responsibilities:

• Creating effective work schedules for staff
• Tracking Inventory
• Use spreadsheets, customer management software and basic word processing programs.
• Come up with marketing strategies to ensure we stay competitive
• Conversant with marketing on social media platforms
• Resolve customer complaints effectively
• Managing, motivating and coaching staff to ensure they are meeting their targets
• Ensuring hygiene and cleanliness standards are observed in the salon at all times
• General management of the business

Key Qualifications

• Educational requirements – Diploma and above in Business Administration, Marketing, Customer service or a related field
• 3 Years’ experience
• Experience in the same industry will be an added advantage
• High standards of service excellence and passion for wellness in general
• Presentable/ Excellent grooming skills
• Excellent communication skills
• Exceptional English language and general communication skills
• Attention to detail & excellent organizational skills.
• Presentable and well-groomed with a professional demeanor
• Team player

Key Responsibilities

• Identify, pre-qualify, and acquire prospects for the sales of large commercial Solar PV Grid -Tie projects and perform technical due diligence.
• Negotiate and structure Solar PV and Solar Integrated contract deals.
• Manage the sales request process for all project types and work within guidelines and set triggers to efficiently manage priorities.
• Performs site diligence, provides site-specific or customer-specific design and validates design requirements to suit the client.
• Support projects estimating and scheduling tasks as required.
• Act as a key point of contact between the client and the company in project implementation.
• Target and contact key decision makers in large commercial enterprises, hotels/resorts etc. to create a need and present new project opportunities, propose specific sales contracts, obtain fully executed contracts for new projects, and achieve business development goals.

Key Qualifications

• BSC. Electrical Engineering / Energy Engineering.
• Minimum of 3 Years’ experience in system Design and Project Management.
• T3 Licensed.
• Technical PV solutions support experience.
• Knowledge of Project Management will be an added advantage.
• Strong problem-solving skills.
• Excellent client-facing skills.

Key Responsibilities

Sales:

• Identify potential customers and generate new leads: The Sales Executive and Clinical Support Specialist will be responsible for researching and identifying potential customers in the healthcare industry. They will also be expected to generate new leads through various channels, such as cold calling, email campaigns, and referrals.
• Develop and maintain strong relationships with customers: The Sales Executive and Clinical Support Specialist will be responsible for building and maintaining strong relationships with customers to ensure their satisfaction with the products and services provided by the company.
• Achieve sales targets set by the company: The Sales Executive and Clinical Support Specialist will be responsible for achieving the sales targets set by the company. They will be expected to monitor their progress and adjust their strategies accordingly to meet or exceed their targets.
• Keep up-to-date with industry trends and competitor activities: The Sales Executive and Clinical Support Specialist will be expected to stay up-to-date with industry trends and competitor activities. They will be required to analyze market trends and competitor strategies to develop effective sales strategies.
• Prepare and deliver sales presentations to prospective customers: The Sales Executive and Clinical Support Specialist will be responsible for preparing and delivering sales presentations to prospective customers. They will be expected to highlight the features and benefits of the company’s products and services to potential customers.
• Negotiate contracts and pricing with customers: The Sales Executive and Clinical Support Specialist will be responsible for negotiating contracts and pricing with customers. They will be expected to work with the Sales Manager to develop pricing strategies that are competitive and profitable for the company.

Clinical Support:

• Provide clinical support to customers: The Sales Executive and Clinical Support Specialist will be responsible for providing clinical support to customers. They will be expected to answer questions related to the use of the company’s products and services.
• Conduct product training for customers: The Sales Executive and Clinical Support Specialist will be responsible for conducting product training for customers. They will be expected to work closely with the clinical team to develop training materials and schedules.
• Assist with the installation and maintenance of equipment: The Sales Executive and Clinical Support Specialist will be responsible for assisting with the installation and maintenance of equipment. They will be expected to work closely with the technical team to ensure that equipment is installed and maintained properly.
• Troubleshoot technical issues: The Sales Executive and Clinical Support Specialist will be responsible for troubleshooting technical issues related to the company’s products and services. They will be expected to work closely with the technical team to resolve issues in a timely and efficient manner.
• Provide product feedback to the company: The Sales Executive and Clinical Support Specialist will be responsible for providing product feedback to the company. They will be expected to work closely with the clinical team to identify areas for improvement and provide feedback to the product development team.

Key Qualifications

• Must have a Bachelor’s degree in a relevant field such as Nursing or Medical Technology.
• Must have experience in Renal sales.
• Minimum of 5 years of experience in Renal Sales or Clinical Support.
• Strong communication, interpersonal, and presentation skills: The Sales Executive and Clinical Support Specialist must have excellent communication, interpersonal, and presentation skills.
• Excellent problem-solving and analytical.
• Sales and Marketing: The ability to create and execute effective sales strategies, build and maintain relationships with customers, and negotiate deals.
• Clinical Knowledge: A solid understanding of medical supplies and equipment, as well as clinical procedures and practices. The ability to provide clinical support to customers, conduct product training, and troubleshoot technical issues.
• Product Knowledge: In-depth knowledge of the company’s products and services, including the features and benefits of each product and how they compare to competitors’ products.
• Customer Service: A customer-centric approach to providing outstanding service to customers. This includes being responsive to customer needs, anticipating their requirements, and going the extra mile to ensure their satisfaction.
• Communication: Excellent verbal and written communication skills to convey information clearly and concisely, listen actively to others, and build rapport with customers.
• Problem-Solving: The ability to analyze complex data, identify patterns and trends, and use this information to develop effective sales and marketing strategies. The ability to solve problems quickly and efficiently, often in high-pressure situations.
• Organization and Time-management: Highly organized and able to manage multiple tasks simultaneously. The ability to prioritize tasks, meet deadlines, and manage time effectively.
• Technical Skills: Proficiency with computer software, CRM systems, and other technology relevant to the role.
• Teamwork: The ability to collaborate effectively with colleagues across departments and functions.
• Adaptability: The ability to adapt to changing circumstances and be flexible in approach. The ability to think on their feet, be open to new ideas, and adjust strategies as needed.