Job Opportunities at Trident Insurance Company; Check Qualifications and How to Apply

Job Ref TRD/004/2023

Trident Insurance Company Limited seeks to recruit qualified, competent, result-oriented individuals to fill the following vacant positions:

Job Purpose.

Responsible for actuarial modelling and reporting in IFRS 17 financial standard, product development; profit-testing, solvency, regulatory reporting and compliance. The role holder will provide actuarial support to business and participate in overall risk management for the company. He/she is expected to lead and manage a team that is all rounded and highly motivated to achieve both their personal and career objectives.

Job Specifications.

1. Review valuation parameters and change where necessary in consultation with the Principal Officer (PO).
2. Review valuation results and make the monthly management report
3. Review liability levels and advice the finance department accordingly.
4. Review and recommend on appropriate product pricing for existing and new products
5. Continuously review the level of value provided by our products to the policyholders
6. Review and recommend appropriate profitability levels for all products on a monthly/quarterly basis
7. In liaison with the other departments, roll out the implementation and training timetable.
8. Present actuarial reports to the board and management from time to time.
9. Facilitate review of new products by the Actuarial Consultants and provide feedback to management.
10. Ensure regulatory actuarial reports for both quarterly and annual reporting are prepared and submitted.
11. Monitor risk within business positions to ensure excessive risks are not taken during business execution.
12.   Ensure compliance to IRA regulation.
13. Working closely with the Business Development and Marketing team in the interest of satisfying customer demands.
14. Monitoring the competition and the regulatory environment, identifying and analyzing major changes in the industry.
15. Looking for possible new partners for the introduction of new services and product features.

Person Specification, Skills & Competencies

For appointment to this position, a candidate must:

• Be a holder of a Bachelor’s degree in Actuarial Science, Statistics, Mathematics or any other related field.
•  Master’s degree in business management (as an added advantage)
• Professional qualification in insurance field; AIIK, ACII or Diploma – IIK,
• Professional qualifications in CPA, CFA, ACCA or ACA will be an added advantage
• Have at least five (5) years working experience in an actuarial function or consultancy.
• Be a member of Institute and Faculty of Actuaries or its equivalent.
• Have attained a Fellowship Qualification.

JOB REF TRD/003/2023

Job Purpose

To deliver growth and underwriting profitability through proper selection and adequate pricing of risks. The role also ensures that Certificates, Policy documents, debits and endorsements are issued as per the company’s Customer service charter. To develop and lead the implementation of the Insurance Operations and underwriting strategy in line with the overall company structure.

Job specification

• Prepare, circulate and regularly update underwriting guidelines to be followed every year
• Review the risks accepted in the company to ensure they are within the set underwriting guidelines and are covered under the reinsurance programme.
•            iii.        Provide guidance to underwriting staff and branch underwriters on various enquiries for risk acceptance.
•            iv.        Ensure proper documentation of risks and timely issuance of certificates, debits, policy documents and endorsements.
•             v.        Ensure efficient renewal process to achieve the set turnaround time for issuance of renewal notices and deliver the desired retention. Directly negotiate major corporate renewals.
• Ensure compliance with the regulatory requirements.
• Provide leadership to the underwriting team through training and staff motivation to achieve the underwriting objectives.
• Participate in management meeting, projects and committees as assigned.
• General supervision of underwriting and customer service staff.
• Preparation of regular management reports on production and other relevant reports.
• Ensure that all documentation in the underwriting department i.e., policy documents, endorsements, renewal notices etc. are correctly issued and dispatched to the intermediaries/insured/policyholders as applicable.
• To oversee the overall administration of timely issuance of policy documents, renewal confirmations and endorsements
• Develop an underwriting manual and update it as and when need be.
• Reviewing sales audit reports from Senior Vetting officer and taking remedial actions where necessary.
• Management of motor certificates by ensuring proper records are maintained.
• Recommending to management effective underwriting systems and procedures for proposals and policies, drafting policies and endorsements and renewals.
• Work closely with risk manager to establish procedures for surveys, initiating risk management programmes and compliance with recommendations on risk improvement.
• Ensure that new risks accepted and/or renewed with the company are vetted to meet the basic quality standards.
• Prepare the table of minimum rates as required by the commissioner of insurance and ensure it is lodged with the office Ensure that AKI circulars and communications from the commissioner’s office relating to underwriting functions are well attended to and responded to on time.
• Risk profiling on suspect claims to establish underwriting gaps.

Person Specifications, Skills & Competencies

For appointment to this position, a candidate must have:

• Bachelor’s degree in any discipline preferably in finance, accounting, actuarial science, insurance
• Master’s degree in business management (as an added advantage).
• Professional qualification in insurance field; AIIK, ACII or Diploma – IIK,
• Professional qualifications in CPA, CFA, ACCA or ACA will be an added advantage
• At least five (5) years as an underwriter in a busy working environment or related field
• Attentive to details with Good analytical skills
• Excellent communication, problem-solving and customer care skills.

Trident Insurance Company Limited seeks to recruit qualified, competent, result-oriented individuals to fill the following vacant positions:

Job Purpose

Managing and implementing the Company’s general business claims strategy to achieve the company’s mission of providing quality insurance and financial services through customer centricity culture and speedy settlement of claims through formulation, implementation, budgeting, people management, expense control, quality control and service to both internal and external customers.

Job specification

• Managing of claims at the individual and portfolio level, to optimize expenditure and achieve.
• High levels of satisfaction to all stakeholders through high quality claims management and complaint resolution.
• Driving a positive brand image to our customers by executing the Company’s culture of professionalism, integrity, effectiveness and dynamic attitude.
• Implementing plans and initiatives to increase customer satisfaction and retention through formulating, documenting and executing claims strategies.
• Implementing the company’s ‘’ Customer centricity’’ policy by developing initiatives that ensure customer satisfaction through consistent engagements.
• Managing and monitoring claims portfolios to optimize performance by ensuring regular reviews as required by the company’s claims’ controls and standards.
• Advising Reinsurance and finance departments of any material claims as set out in our business treaties, protocols and procedures and liaising with Reinsurance and Legal departments for effective recoveries.
• Contributing towards the business development strategy by attending Broker/ client meetings to articulate the Company’s claims’ philosophy handling and customer excellence.
• Colleting the analyzed reports of potential or existing insured’s claims experience and claim trends that have the potential of impacting on profit and loss account of the company.
• Approving and/or recommending claims for settlement/ repudiation in line with the terms and conditions of the insurance policies and financial authority, and having a thorough knowledge of industry regulations /changes for compliance and the company’s claims and underwriting control standards.
• Ensuring customer service by managing strong relations with Brokers and Client’s in line with Company’s strategic objectives.
• Talent management including coaching, mentoring, developing, motivating, training and evaluating staff in the claims hub to achieve highest levels of performance.
• Preparing, monitoring and reporting of the claim’s hub budgetary allocations.
• Leading and managing the claim hub related company communication.
• Identifying, implementing and benchmarking best practices in management

 Person Specifications, Skills & Competencies

For appointment to this position, a candidate must have:

• Bachelor’s Degree in a Business-related field from a recognized institution;
• Master’s degree in business management (as an added advantage)
• Professional qualification in insurance field; AIIK, ACII or Diploma – IIK,
• Professional qualifications in CPA, CFA, ACCA or ACA will be an added advantage
• Minimum of five (5) years’ relevant experience.
• Proficient in Microsoft office suite.
• Work management skills
•  Good administrative skills
• Excellent customer service skills
• Negotiation skills
• Time management skill & Excellent communication skills

JOB REF: TRD/001/2023

Trident Insurance Company Limited seeks to recruit qualified, competent, result-oriented individuals to fill the following vacant positions:

 Job Purpose

The role holder will support the CEO in executing their strategic objectives and maintaining their culture of exemplary service to their customers. He / She will be responsible for governing and integrating the operational strategy for the consolidated production business budgets, by optimizing the use of technology, and containing the business’ operating costs while enhancing overall customer service and experience. He / She will also be responsible for “Hands On” Day to Day operations, developing and supporting insurance distribution partners/intermediaries, marketing of insurance services and products, market-related product development in line with business strategy, supporting the business development team with commercial and technical guidance, providing timely and reliable management information that supports the business strategy, goals and objectives.  The incumbent will also have the responsibility to maintain extensive knowledge of the business operating environment and coordinate the achievement of performance targets by line managers.

Job specifications;

• Ensure Compliance with the Insurance Regulatory Authority.
• Responsible for serving as the custodian of operational policies and procedures of the business; Ensure that the policies are up to date, well communicated, enforced and to advise on changes to enhance the business risk.
•  Managing projects, developing, and implementing new procedures for underwriting and claims processing to drive forward continuous process improvement to increase profits and/or make the organization more efficient.
• Ensure robust processes and procedures are in place for accurate recording of data and be the ultimate owner of business process and Core IT systems.
• To act as an Advisor and provide business support to board in all facets of business.
• Prepare regular and periodic reports to the board that provide a strategic direction and qualitative assessment on the achievement of the planned goals.
• Responsible for preparing detailed monthly analysis of variances of the sales budgets of all products and branches.
• Responsible for ensuring adequate operational controls for all products and channels.
• Lead and execute the operational strategy, plans & procedures
• Develop and establish operating policies consistent with the board broad policies and objectives and ensure their execution.
• Lead and execute the operational strategy, plans & procedures
• Develop and establish operating policies consistent with the board broad policies and objectives and ensure their execution.

Person Specifications, Skills & Competencies

For appointment to this position, a candidate must have:

Bachelor’s Degree in a Business-related field from a recognized institution;

• Master’s degree in business management (as an added advantage).
• Professional qualification in insurance field; AIIK, ACII or Diploma – IIK,
• Professional qualifications in CPA, CFA, ACCA or ACA will be an added advantage
• Minimum of ten (10) years’ relevant experience.
• Proficiency in computer applications;
• Extensive knowledge in financial forecasting and statistical Modelling
• Ability to work in a team sharing knowledge and providing guidance and technical advice
• Knowledge of East Africa regulatory regime for insurers.
• Knowledge of reporting methodologies, e.g. IFRS.
• Membership to the Chartered Insurance Institute/ Insurance Institute of Kenya/ Institute of Certified Investments and Financial Analysts or equivalent professional body in good standing.