Job Vacancies at Britam

Job Vacancies at Britam,

Job Vacancies at Britam

Jobs in Banking / Financial Services, Jobs at Britam

Britam is a leading diversified financial services group, listed on the Nairobi Securities Exchange. The group has interests across the Eastern and Southern Africa region, with operations in Kenya, Uganda, Tanzania, Rwanda, South Sudan, Mozambique and Malawi.

IFA Unit Manager – Nairobi – (2200003M)

Job purpose

Role holder will be responsible for recruitment and management of Independent Financial Advisors (IFA) as prescribed in Britam as well as ensure key performance indicators for the unit are met.  This role will report to the Head of Retail Independent Financial Advisors (IFA).

Key responsibilities

  1. Drive the achievement of the revenue budget for the Unit with a key focus on Ordinary Life and Investment Linked products.
  2. Contribute to Single Distribution business model of selling all lines of products as per agreed targets.
  3. Select, recruit and train sales force on products, prospecting, closing and persistency.
  4. Recruit, train, and mentor the Independent Financial Advisors in your team.
  5. Inspire and motivate the sales team to achieve a successful sales career and a high-performance culture
  6. Train and motivate the sales force in providing appropriate financial solutions to prospective clients
  7. Prepare and submit daily, weekly and monthly production performance reports
  8. Monitor and maintain policies persistency though efficient customer service and retention
  9. Identify and grow new markets, grow the existing ones and guard them from competition.
  10. Ensure business is conducted in an ethical manner with zero tolerance to fraud.
  11. Grow and defend Britam’s market share position.
  12. Formulate and implement strategies that ensure IFA’s are well versed with Britam products
  13. Establish and implement strategies to increase sales, lower costs, and obtain greater efficiency.
  14. Ensure the IFAs adheres to Britam Credit Policy and all other policies and guidelines.
  15. Protect and safeguard the company against reputational and financial risks

Working Relationships

Internal Relationships:

  • Accountable to the Head of Retail Independent Financial Advisors
  • Required to liaise and work closely with the other departments such as sales training and Retail Sales Executives

External Relationships:

  • Britam customers
  • Insurance sector players

Key Performance Measures

  • Production, Life Persistency & Business Retention, Recruitment & Training and People Management
  • As prescribed in the contractual agreement

Knowledge, experience and qualifications required

  1. A business related degree is a minimum requirement or its equivalent
  2. Minimum 3 years’ experience in Life Insurance Unit Management added advantage
  3. Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
  4. Excellent leadership, communication and interpersonal skills
  5. Above average computer skills

 

IFA Unit Manager – Nyeri – (2200003N)

Job purpose

Role holder will be responsible for recruitment and management of Independent Financial Advisors (IFA) as prescribed in Britam as well as ensure key performance indicators for the unit are met.  This role will report to the Head of Retail Independent Financial Advisors (IFA).

Key responsibilities

  1. Drive the achievement of the revenue budget for the Unit with a key focus on Ordinary Life and Investment Linked products.
  2. Contribute to Single Distribution business model of selling all lines of products as per agreed targets.
  3. Select, recruit and train sales force on products, prospecting, closing and persistency.
  4. Recruit, train, and mentor the Independent Financial Advisors in your team.
  5. Inspire and motivate the sales team to achieve a successful sales career and a high-performance culture
  6. Train and motivate the sales force in providing appropriate financial solutions to prospective clients
  7. Prepare and submit daily, weekly and monthly production performance reports
  8. Monitor and maintain policies persistency though efficient customer service and retention
  9. Identify and grow new markets, grow the existing ones and guard them from competition.
  10. Ensure business is conducted in an ethical manner with zero tolerance to fraud.
  11. Grow and defend Britam’s market share position.
  12. Formulate and implement strategies that ensure IFA’s are well versed with Britam products
  13. Establish and implement strategies to increase sales, lower costs, and obtain greater efficiency.
  14. Ensure the IFAs adheres to Britam Credit Policy and all other policies and guidelines.
  15. Protect and safeguard the company against reputational and financial risks

Working Relationships

Internal Relationships:

  • Accountable to the Head of Retail Independent Financial Advisors
  • Required to liaise and work closely with the other departments such as sales training and Retail Sales Executives

External Relationships:

  • Britam customers
  • Insurance sector players

Key Performance Measures

  • Production, Life Persistency & Business Retention, Recruitment & Training and People Management
  • As prescribed in the contractual agreement

Knowledge, experience and qualifications required

  1. A business related degree is a minimum requirement or its equivalent
  2. Minimum 3 years’ experience in Life Insurance Unit Management added advantage
  3. Relevant professional qualifications in COP. However, certification or proof of study in ACII, AIIK or CIM will be an added advantage.
  4. Excellent leadership, communication and interpersonal skills
  5. Above average computer skills

 

IFA Unit Manager – Nakuru – (2200003O)

Job purpose

Role holder will be responsible for recruitment and management of Independent Financial Advisors (IFA) as prescribed in Britam as well as ensure key performance indicators for the unit are met.  This role will report to the Head of Retail Independent Financial Advisors (IFA).

Key responsibilities

  1. Drive the achievement of the revenue budget for the Unit with a key focus on Ordinary Life and Investment Linked products.
  2. Contribute to Single Distribution business model of selling all lines of products as per agreed targets.
  3. Select, recruit and train sales force on products, prospecting, closing and persistency.
  4. Recruit, train, and mentor the Independent Financial Advisors in your team.
  5. Inspire and motivate the sales team to achieve a successful sales career and a high-performance culture
  6. Train and motivate the sales force in providing appropriate financial solutions to prospective clients
  7. Prepare and submit daily, weekly and monthly production performance reports
  8. Monitor and maintain policies persistency though efficient customer service and retention
  9. Identify and grow new markets, grow the existing ones and guard them from competition.
  10. Ensure business is conducted in an ethical manner with zero tolerance to fraud.
  11. Grow and defend Britam’s market share position.
  12. Formulate and implement strategies that ensure IFA’s are well versed with Britam products
  13. Establish and implement strategies to increase sales, lower costs, and obtain greater efficiency.
  14. Ensure the IFAs adheres to Britam Credit Policy and all other policies and guidelines.
  15. Protect and safeguard the company against reputational and financial risks

Working Relationships

Internal Relationships:

  • Accountable to the Head of Retail Independent Financial Advisors
  • Required to liaise and work closely with the other departments such as sales training and Retail Sales Executives

External Relationships:

  • Britam customers
  • Insurance sector players

Key Performance Measures

  • Production, Life Persistency & Business Retention, Recruitment & Training and People Management
  • As prescribed in the contractual agreement

 

Corporate Business Operations Associate (Fixed Term Contract) – (2200004G)

Job Purpose

  • Responsible for facilitating efficient client administration and document management. The job holder is responsible for client correspondences, data capture, and document management to ensure efficiency, timeliness, and effective client servicing

Key Responsibilities

  • Client portfolio administration and valuation; processing and updating clients’ instructions in their respective accounts
  • Daily investment and disbursement accounts reconciliations.
  • Fund manager/custodial daily cash reconciliations for funds/accounts under custody.
  • Monthly asset holding reconciliations between custodian and fund manager.
  • Preparing monthly holdings and movement reports for corporate clients.
  • Handle HNW/Corporate client queries to ensure immediate response time and action.
  • Reporting to clients and regulators in a timely manner
  • Support AMC UG as per the hub and spoke model
  • Delegated Authority:  As per the approved Delegated Authority Matrix
  • Perform any other duties as may be assigned from time to time

Key Performance Measures

  • As described in your Personal Scorecard

Knowledge, experience, and qualifications required

  1. Bachelor’s degree in a business-related field
  2. 4-6 years’ experience in a similar position
  3. Professional certification in accounting (CPA part 2)

Leadership category responsibility framework (Core Competencies)

Emerging Leaders in Britam need to:

  • Plan, direct and apply efficiencies and resources in order to optimize output and profitability against time, cost, and team targets;
  • Effectively communicate strategic and operational departmental goals and objectives to peers and others in order to ensure proper implementation;
  • Ensure that department priorities are adhered to and effectively communicated;
  • Ensure competent and effective people resources through appropriate coaching, development, and people supervision as appropriate;
  • Embody a high-performance, proactive culture;
  • Effectively ensure the adherence to key performance areas, deadlines, and goals in order to optimize operational effectiveness;
  • Effectively communicate resource needs, possible opportunities, and achievements to management in order to aid them in their decision-making;
  • Effectively set and monitor priorities and objectives for more junior staff;
  • Understand and communicate objectives in relation to the larger organisational impact;
  • Effectively disseminate knowledge within the correct context, towards subordinates as well as management;
  • Appropriately model the company values while setting the pace and energy for delivering;
  • Effectively manage and communicate change within the department in order to increase staff and process effectiveness;
  • Provide access to accurate and consistent information and services across all channels;
  • Ensure a seamless experience for clients;
  • Improve service delivery for clients;
  • Engage in continuous brand building to become trusted partners to clients.

Emerging Leaders Competency Descriptions.

  • Presenting and Communicating Information – Speaks fluently; expresses opinions, information, and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
  • Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports, and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
  • Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during everyday interactions.
  • Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; make rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system/process/problem.
  • Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
  • Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves project goals.
  • Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
  • Leading and Supervising – Provides subordinates with a clear direction; motivates and empowers others; provides subordinates with the relevant coaching; creates a positive climate that fosters learning and development; identifies high potential talent; sets and articulates the departmental vision and values through own personal behavior; sets appropriate standards of behavior.
  • Formulating Strategies and Concepts – Works strategically to realize personal goals; understands and effectively communicates the departmental strategy; translates the departmental strategy and vision into operational responsibilities; takes into consideration departmental strategy during all tasks; takes account of a wide range of issues across, and related to the current role.
  • Applying Expertise and Technology – Applies specialist and detailed technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organizational departments and functions.
  • Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
  • Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

Technical/ Functional competencies

  1. Knowledge of investment classes
  2. Effective negotiation skills
  3. Excellent organizational and analytical skills
  4. Report writing skills

 

Retail Asset Management Sales Executive

Job Purpose:

Responsible for sourcing and growth of Asset Management business to meet set annual targets. Assist in maintaining relationships with tied Financial Advisors (FAs) and Independent Financial Advisors (IFA) Network channels on an on-going basis.

Key responsibilities

  1. Secure new retail Asset Management business directly or through intermediaries
  2. Ensure preparation of client proposals on a timely basis
  3. Maintaining relationship with the FA & IFA network to ensure sales target are met
  4. Maintain potential client database and provide such information as required by management
  5. Provide Customers with high service standards
  6. Provide regular training to the Britam branch Network and the IFA network
  7. Assist in conducting market research
  8. Support AMC UG as per Hub and Spoke model
  9. Perform any other duties as may be assigned from time to time
  10. Delegated Authority:  As per the approved Delegated Authority Matrix

Key Performance Measures

  • As described in your Personal Score Card
  • Knowledge, experience and qualifications required

Knowledge, experience and qualifications required

  1. Bachelor’s degree in a business related degree
  2. At least four years’ experience in a similar position

Technical/ Functional competencies

  1. Knowledge of investment classes
  2. Customer, market and competitor understanding
  3. Effective negotiation skills
  4. Excellent organisational and analytical skills
  5. Report writing skills

How to apply

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