Co-Op Consultancy & Bancassurance Intermediary Limited (CCBI) - Co-operative Bank of Kenya
Job Openings at Co-Op Consultancy & Bancassurance Intermediary Limited (CCBI) – Co-operative Bank of Kenya,
Job Openings at Co-Op Consultancy & Bancassurance Intermediary Limited (CCBI) – Co-operative Bank of Kenya
View Jobs in Banking / Financial Services / View Jobs at Co-operative Bank of Kenya
[the_ad id=”32869″]The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965. This status was retained up to and until June 27th 2008 when the Bank’s Special Genera…
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- Open Jobs
- Method of Application
Member Relationship Manager
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Duties & responsibilities
Reporting to Operations Manager, the role holder shall be responsible for growing the Association membership and partners and maintaining excellent member relations. Specific duties shall include;
- Onboarding of new members into the Association in line with the set targets within the region assigned;
- Maintain an up-to-date and accurate register of the Association Membership for the regions assigned;
- Ensuring all registered members pay their subscriptions promptly when due and in accordance with the Associations procedures;
- Organize membership recruitment drives for the region assigned;
- Ensure seamless coordination with the head office and regional leadership;
- Market KPSA exams to all schools in the region assigned;
- Organize the Association programs and activities in regions assigned in consultation with the local KPSA officials and head office;
- Develop annual regional budgets for review and approval by the management;
- Ensure all regional activities and programs are within the approved budgets;
- Mobilize members and stakeholders to attend to functions organized by the Associations in the region assigned;
- Cross-sell/market the Association value-added products and services in the region assigned;
- Lead the effort in ensuring that the Association has a strong and good public image;
- Ensure prompt resolution of all member issues and advise appropriately;
- Gather/ collect and analyze vital member data to acquire in-depth knowledge for advisory purposes to the management; and
- Any other lawful duties as may be assigned from time to time.
Qualifications:
Appointment to the position shall be made from persons who:
- A Bachelor’s degree in business related field or its equivalent from a recognized university
- 5 years of relevant experience in client relationship management
- Professional qualification in marketing will be an added advantage
- Good knowledge of the education sector in Kenya
Key attributes/skills
- Excellent planning and organizational skills
- Excellent communication skills- strong written & oral skills
- Negotiation and selling skills
- Excellent interpersonal and networking skills
- Business driver and customer driven
- Proficient in Microsoft office suite
Chief Executive Officer
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Duties & responsibilities
Reporting to the board of directors, the Chief Executive Officer shall be responsible for the day-to-day running of the Association’s operations. Specific duties shall include;
- Co-ordinate the Association’s activities to ensure optimum and efficient utilization of assets and resources;
- Oversee strategic growth of the Association through aggressive mobilization and onboarding of membership across the country;
- Keep updated and complete the membership register of the Association;
- Develop and sustain positive and proactive relationships with key education and industry stakeholders across the country;
- Develop, review and oversee the implementation and adherence to the Association’s policies, procedures, internal systems, structures, standards, and controls to improve the quality of service;
- Management and coordination of the daily affairs, programs, and activities of the association in a competent manner;
- Development and supervision of all members of staff in the head office and various regions;
- Setting up a performance management system and evaluation of staff performance;
- Develop a realistic Association’s annual budget for approval by the national executive committee and operate within the budget;
- Implementation of the Association’s Strategic plan and business plans;
- Attend all national executive committee meetings as secretary and in an advisory capacity;
- Represent the association in forums, business transactions, and any other transaction authorized by the national executive committee;
- Ensure compliance with all laws, regulations, and statutory requirements by regulatory bodies;
- Keeping abreast of industry developments and updating the National executive committee members on a timely basis;
- Timely preparation and presentation of various progress and management reports to the national executive committee;
- Any other lawful duty that may be assigned by the national executive committee from time to time;
Key attributes/skills
- In-depth understanding of the education sector in Kenya
- Strategic thinker and results-oriented.
- Proven leadership and administrative capacity
- Judgment and decision-making ability
- Excellent communication and presentation skills
- An eloquent speaker and good presentation skills
- High financial management capability
Qualifications
The candidate should have:
- Master’s degree in business related field or its equivalent from a recognized university
- CPS (K) or its equivalent
- 5 years of practical experience in a vibrant industry association of which 3 years must be in a management position
- Work experience in the education sector will be an added advantage
- Qualification/relevant experience in the education services sector and/ or membership to a recognized professional body advantage will be an added advantage
- Proficient in Microsoft office suite
Operations Manager
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Duties & responsibilities
Reporting to the Chief Executive Officer, the role holder shall be responsible for overseeing the operations function of the Association. Specific duties shall include;
- Contribute to the development and implementation of strategic plans and decisions of the national executive committee;
- Oversee the overall quality service delivery by the Association to its members, partners, and stakeholders;
- Ensure smooth and effective member onboarding;
- Plan, Organise and coordinate the Association programs and activities in the country;
- Provide management direction to regional staff and representatives across the country;
- Ensure compliance and adherence to the Association’s policies, procedures, internal systems, structures, standards, and controls to improve the quality of service;
- Enforce operational risk requirements including audit reports recommendations;
- Always keep an up-to-date and accurate membership register;
- Ensure timely invoicing and annual subscription by members;
- Review and approve payments as per approved policies, procedures, and set standards;
- Ensure optimal resource allocation/utilization in the Association activities and programs;
- Ensure compliance with all laws, regulations, and statutory requirements by regulatory bodies;
- Develop and sustain positive and proactive relationships with key education and industry stakeholders across the country;
- Always manage and maintain an accurate register of the Association’s assets;
- General office administration e.g. cleanliness, security, environment, etc;
- Any other lawful duties as may be assigned from time to time.
Qualifications:
Appointment to the position shall be made from persons who:
- A Bachelor’s degree in Business related field or its equivalent from a recognized university
- CPA (K) or its equivalent
- 5 years of practical experience in a vibrant industry association in a management position
- Membership in a recognized professional body advantage will be an added advantage
- Proficient in Microsoft office suite
Key attributes/skills
- Excellent communication skills- strong written & oral skills
- Good analytical and problem-solving skills;
- High level of independence and integrity;
- Negotiation and coordination skills
- Ability to coordinate the efforts of a large team of diverse creative employees
- Excellent interpersonal and networking skills
- Proficient in Microsoft office suite
Method of Application
Use the link(s) below to apply on company website.