Career Opportunities at Wisen HR Services

Key Duties and Responsibilities

• Follow up for timely payment of due invoices as per company collection policy and look for ways to improve debt collection processes.
• Keep track of assigned accounts to identify outstanding debts and plan a course of action to recover outstanding overdue payments.
• Update account status and database regularly and actively liaise with accounting, bank reconciliation, sales & marketing team members with respect to customer account queries and pending transactions.
• Investigate and resolve discrepancies in customer accounts like payment not posted, credit note not issued etc.
• Ensure every customer account allocated is reviewed and reconciled at least once a quarter and account entries are cross-checked against the original invoices, bank slip, bank transfer records.
• Evaluate new credit requests and conduct customer credit checks.
• Ensure Account Opening Form is filled up correctly by customers and has all necessary supporting documents.
• Handle customer queries and complaints, meet customers as and when required and prepare appropriate documents for file record purposes like agreement/acknowledgement towards outstanding amounts etc.
• File all customer correspondence documentation properly and keep such files for easy accessibility.
• Prepare and share with managers weekly customer outstanding statistics and alert of debtors unwilling or unable to pay timely.
• Prepare monthly (or on as and when required basis) statements, reports for customers and ensure they are delivered to customers in a timely manner.
• When necessary, act as part of the Accounts team member and assist in accounting work as may be allocated by management from time to time.
• Monitor credit control system in collaboration with sales and marketing, finance and executive team members and suggest improvements if any are required.
• Any other duties may be allocated by the Company Directors and management.

Skills
Key Skills and Competencies:

• Degree in accounting, finance, business administration or any other related field
• Certified Credit Professional (CCP-K)
• Certified Public Accountant (K)
• More than 2 years experience in a similar position
• Working experience with companies supplying daily needed goods with a high number of daily transactions will be of added advantage.
• Possess strong analytical skills and attention to detail and reasonably good computational, excel, auditing & review and problem-solving skills.
• Competency with large ERP systems
• Excellent time management skills and ability to prioritize a demanding workload
• Strong communication skills and the ability to handle potential tense interactions with clients whilst displaying a friendly and confident manner

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Key Duties and Responsibilities

• Business Development- Export and Local
• Proactively create additional sales with new and existing customers
• Meet planned sales goals
• Maintain complete and accurate records of all sales customers
• Provide superior customer service to new and existing customers
• Track and analyze customer sales history and purchasing trends
• Identify and strategically pursue industry trends in fast-growing segments
• Handling marketing function and special promotions
• Prepare sales reports and correspondence in a timely and effective manner

Skills

Key Skills and Competencies:

• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• Bachelor’s degree in business or related field.