Information Technology Assistant Job at Vivo Activewear

Vivo Activewear

Information Technology Assistant Job at Vivo Activewear,

Information Technology Assistant Job at Vivo Activewear

View Jobs in Sales / Retail / View Jobs at Vivo Activewear

a retail clothing business that was started in 2011. Initially inspired by a love for dance and fitness, Vivo has grown from focusing on dance and fitness gear, to now offering a full range of clothing styles that include both smart and casual, party items, beachwear, and travel wear.

Information Technology Assistant

Key Responsibilities

  • Maintain the ICT assets inventory.
  • Oversee the installation of internet network in new stores
  • Monitoring and liaising with providers to ensure computer systems and internet networks are running optimally
  • Troubleshooting with computer users to determine the nature of any problems they encounter and responding to breakdowns. This includes talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Planning and undertaking scheduled maintenance upgrades
  • Investigating, diagnosing and solving computer software and hardware faults

Key Skills

  • Excellent verbal and written communication skills with ability to communicate technical information to non-technical audiences
  • Experience administering windows servers
  • Experience supporting ERP systems
  • Experience support in-house, custom, or proprietary software systems
  • Demonstrate experience in operation & implementation of IT projects utilizing structured engineering/design life cycle (need daily operation, troubleshooting and implementation).
  • Demonstrated technical knowledge of root cause analysis (packet capture analysis), network incident and capacity management systems and troubleshooting techniques.
  • Progressive knowledge/experience managing projects of increasing size and complexity including the utilization of project planning and project dashboard tools.

Qualifications & Experience

  • A Bachelor’s degree in IT or related field is required.
  • MCSE & CCNA certification is an added advantage.
  • 3 years hands-on IT Support experience is required.
  • 2 years’ experience supporting Microsoft Windows 10/11
  • Experience supporting Macintosh OS 10.10 or later
  • Understanding of networking concepts such as DNS, DHCP, Email, HTTP, SSL, OSI Model, and TCP/IP protocols and applications
  • Have strong Linux or Unix knowledge.

Method of Application

Apply by emailing your motivation letter and CV with subject “IT Assistant Position” to: to be received no later than January 27, 2022 close of business. Applications will be reviewed on a rolling basis.

Scroll to Top