Fairmont Hotels & Resorts
Jobs at Fairmont Hotels & Resorts,
Jobs at Fairmont Hotels & Resorts
View Jobs in Hospitality / View Jobs at Fairmont Hotels & Resorts
[the_ad id=”31717″]The Fairmont Norfolk is a historic hotel in Nairobi, Kenya and is owned by the luxury hotel chain, Fairmont Hotels and Resorts. The hotel has 170 rooms, 4 restaurants, and consists of 5 main blocks, each ranging from 1 to 2 stories high. The hotel has a signature Tudor style of architecture that has been maintained since its original construction.
- Contents
- Open Jobs
- Method of Application
Sales Manager- Corporate & Government
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Reporting to the Director of Sales, you will lead the Corporate and Government segment of our business. Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Exceed personal sales goals, monthly, quarterly, annually, through account development and maintenance, regular sales calls, entertainment and sales trips/tradeshows.
- Support goals, objectives, and philosophies of Fairmont Hotels and Resorts
- Develop lead sources through prospecting, solicitation, referrals, trace files, and cold calls.
- Conducts site inspections with prospective and existing clients.
- Develops and implements new sales strategies, tactics and action plans for account base.
- Coordinate and financially manage sales trips, including reports or activity pertaining to the specific market.
- Maintain active membership in industry related organizations and associations pertaining to the specific market.
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- Assist other sales and catering managers and refer group and catering leads and other sources of business for hotel through active solicitation of account base
- Attend Sales Meetings, office events, and hotel-sponsored functions.
- Prepare for and attends daily sales meetings, weekly sales & marketing meeting and other meetings as necessary.
- Responsible to submit weekly sales report to the Director of Sales.
- Maintain and update current account information in Opera and hard files.
- Involvement in industry Functions and/or trade shows, FAM visits and Industry Events.
- Support and perform to Fairmont Hotels and Resorts, Company Sales and Marketing Standards.
- Assist with any other duties as requested by supervisors and management.
Your experience and skills include:
- Bachelors degree and/or Hotel Management degree preferred
- Minimum of 5 years experience in 5 star hotel sales. Additional experience in the hospitality industry an asset.
- Good understanding of luxury market
- Possess or attain affiliation with leading industry Association within three years of hire/taking position
- Ability to travel on regular basis and work flexible hours and days.
- Knowledge of Opera, Microsoft Word, Microsoft Outlook.
Assistant Sales Manager-Leisure
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As an Assistant sales manager, you’ll be responsible for achieving hotel targets by optimizing revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Reporting to the Director of Leisure Sales, responsibilities and essential job functions include but are not limited to the following:
- Streams throughout both rooms and food & beverage, including the marketing plan of how the same will be achieved.
- Conduct regular thorough analysis of the market and more specifically the hotel competitor set ensuring the hotel is well positioned rate and yield management structure wise to achieve and maintain the budgeted Revenue Generated Index rating.
- Develop, implement and manage rates structures and strategies through market data review and demand analysis.
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- Develop, implement and manage the process of developing sales leads and qualifying the same across all business units within the hotel, ensuring all key employees are familiar with and understand this process.
- Establish materialization goals for key accounts and market segments for each team member and monitor and manage the same.
- Monitor and manage the departmental operating expenses in line with budget and forecast.
- Manage the co-ordination of all strategic MH&R Sales & Marketing activities in line with the Regional Sales & Marketing Office.
- In conjunction with Human Resources department conduct interviews with candidates for roles in the Sales & Marketing department and prepare job descriptions for the same.
- Ensure all Standard Operating Procedures and Contracts for the Sales & Marketing department are written, reviewed and approved as and when necessary.
- Develop, review and manage departmental work schedules, ensuring adequate Sales & Marketing coverage and representation both in the hotel and the market, including scheduling sales calls, trips, site inspections and familiarisations.
Your experience and skills include:
- Bachelor Degree in Business, Marketing, Communications or equivalent
- Pervious Sales & Marketing previous leadership experience essentially required
- Proven ability to build and maintain good relationships with all guests and Clients.
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance
- Excellent communication and negotiation skills.
- Strong interpersonal and problem solving abilities.
Method of Application
Use the link(s) below to apply on company website.