Jobs at Tata Communications

Responsibilities:

• Receive Job Card from the Workshop Supervisor and work on allocated tasks.
• Check and compare the Job Card details that have been recorded.
• Work on allocated tasks in the Job Card.
• Record start and end time on each assignment.
• Report any observations (problems) not included in the Job Card.
• Return all parts removed from the vehicles.
• Inform Workshop Supervisor on completion of assigned tasks in the Job Card and handover Vehicle key.
• Report any reasons for delay of assigned tasks
• Ensure that you keep the allocated working bay clean at all times.
• Keep all vehicles that may have delays in repairs off the Working Bay.
• Keep good custody of all assigned tools.
• Road Test for troubleshooting.
• Pre- Delivery Inspection – PDI for New Vehicles.
• Ensure safety precautions at the workshop at all times.

Minimum Qualifications and Experience

• At least 3 years’ hands on experience in a commercial Auto Workshop.
• National Diploma in Automotive/ Mechanical engineering or related field.
• Must have a Driving License.
• Knowledge in handling TATA vehicles and Pre- Delivery Inspection experience will be an added advantage.

Attributes and Skills:

• Excellent experience in automobiles especially in the commercial vehicles segment, extensive knowledge of motor mechanics.
• Team player, result oriented and should hold a valid driving permit.
• Should be of high integrity and professional.
• An in-depth knowledge of Tata spares.
• Strategic appreciation of the distribution business.
• Excellent communications and time management skills.
• Ability to work logically and systematically.
• Strong computer skills.
• Excellent analytical, problem solving and organizational skills

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Key Responsibilities:

• Uptime of customer fleet.
• Deputation at different customer site.
• Need to coordinate between workshop, parts, local market etc.
• Managing client parameter to improve CSI.
• Daily weekly and monthly workshop technical reports to line manager
• Action plan for pending vehicles ( > 10 days) in the workshop
• Technical assistance for complex diagnosis to workshop team.
• Reduce repeat concern by direct guidance and close supervision technicians to do the job assign to them.
• Improve Team performance through effective reporting and communication.
• Technical training ( 1200 hours/Year ) for team
• Day to day workshop operations
• Maintain tools & equipment to improve work quality, hand tools audit ; instant tools replenishment
• PPE adherence in workshop
• Final Inspection of repairs before deliveries
• Achieve profitability as budgeted in the ABP FY.

Minimum Qualifications and Experience

• Bachelor’s Degree or Diploma in Auto Engineering or related field.
• 6 years’ hands on experience in the workshop
• Fleet Management Experience.
• Computer literacy is an added advantage

Desired Profile

• Knowledge of running a workshop.
• Fleet Management
• Client Relationship Management.
• Flexible
• Transparent
• Time Management
• Communication Skills