KCB Bank Kenya Hiring!

The Position: 

The role reports to Head of KCB Foundation/Chief of Party.

The job holder is responsible for driving resource mobilization through the development, preparation and submission of high-quality proposals and concept papers, as well as pitches and presentations. This role is accountable for identifying opportunities for development of proposals for programme funding, scanning the donor environment for new funding opportunities (project and programme funding) and where applicable, gathering and synthesizing information about prospective partners and competitors.

Key Responsibilities:

• Provide leadership in Institutional resource mobilization and fund raising across KCB Foundation, regional offices including subsidiaries.
• Development and submission of high-quality fundraising proposals, concept papers and pitch presentations to donors and other partners.
• Coordination of efforts and knowledge management aimed at winning new business.
• Maintain an informatics system that monitors and updates on the funding and opportunity pipeline, and lead pipeline and information management to drive informed decisions on future opportunities.
• Review proposals and pitch materials for compliance and soundness with donor requirements as well as adherence to KCB Foundation and Group policies and procedures.
• Scope and identify opportunities for funding.
• Lead the development of appropriate processes, tools and templates (e.g. Capability statements, Past Performance References) to be used for resource mobilization.
• Support programs and business units to develop and implement resource mobilization strategies.
• Provide technical training and capacity building to countries, staff and project implementation teams on resource mobilization, intelligence gathering, proposal writing to develop high quality proposals.
• Lead the diversification of sources of funding in coordination with social enterprises, government and private sector.
• Support programs and business units to develop and roll out technical and resource mobilization strategies.
• Liaise with partnerships and policy and advocacy teams, working together to engage critical stakeholders and generate leads for new/enhanced program funding.

The Person:

For the above position, the successful applicant should have the following:

• University Degree from a recognized institution.
• Master’s Degree in Business Administration/ Marketing/ Project Management or Related Field will be an added advantage.
• 8 years’ experience in Fundraising; Donor Engagement & Reporting.
• 5 years’ experience in Proposal Writing; Grant Management, Programme Design & Management.
• 4 years’ experience in People Management.

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The Position:

Financial Services department manages relationships with Financial Institutions, Non-Bank Financial Institutions, Investment Vehicles, Learning Institutions, NGOs and Foreign Missions. Financial Institutions is a subsector within the department that establishes and maintains banking relationships to enable the Group to provide Global treasury, trade and cash management solutions.

Reporting to the Head, Financial Services in Corporate Banking Division, the position will be responsible for the management of a designated portfolio of Financial Institutions (FI) to achieve revenue targets. This position will be accountable for effectively managing and growing the Bank’s relationship with local and or global banks to ensure competitive product offerings by key industry players and maintaining the quality of the portfolio.

Key Responsibilities:

• Implement the Financial Services strategy in line with the overall Corporate Banking Strategy; to ensure achievement of profitability targets through revenue maximization and prudent cost management.
• Drive sustainable growth of the FI business through the delivery of innovative and customized solutions to meet the specific requirements of Financial Institutions.
• Build and maintain productive and strategic relations/partnerships with Financial Institutions/Treasury/Sector Heads/ Branch Network/Relationship Managers/Stakeholders to drive the development and delivery of FI solutions and revenue growth for the portfolio.
• Ensure strong cross- selling of existing and new products to existing and new clients; and in this process, maintain effective liaisons with all relevant business units in the Bank.
• Champion the delivery of consistent, seamless, and trusted customer service to ensure customer retention and loyalty.
• Maintain a detailed and current understanding of the industry and monitor the market developments locally and globally assessing their impact on existing portfolio and overall impact on FI business and banks; to ensure that opportunities are realized, and the risks mitigated.
• Obtain adequate credit facilities and set up appropriate credit lines for local & foreign banks on best terms from key counterparties.
• Preparation of quality credit proposals in conformity with the Credit Policy guidelines and requirements.
• Maintain the quality of the assigned portfolio within stipulated Portfolio at Risk (PAR)parameters.
• Ensure timely preparation of relevant reports and daily monitoring of accounts to ensure exposures are within the approved limits, taking remedial actions in line with policy.
• Ensure compliance with the Bank’s policies, procedures, local and international banking practices, and regulatory requirements.

The Person:  

For the above position, the successful applicant should have the following:

• University Degree from a recognized Institution.
• Eight (8) Years Banking experience, five (5) Years of which should be in Financial Institutions.
• Strong Relationship Management, Sales, and Business Development skills.
• Portfolio Management.
• Financial Analysis & Credit Analysis skills.
• Knowledge/ Experience in Risk Management, Banking Operations, KYC, and AML.
• Trade Finance experience.
• Strong Persuasion and Communication skills.
• Knowledge of Correspondent Banking Business.
• Attention to Detail.
• Excellent Stakeholder Management skills
• Planning and Organization skills.

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The Position: 

Operations Audit Department is the unit within the Audit Division that focusses on providing assurance over the branch network and head office support functions

Reporting to the Audit Manager, the role will provide independent and objective assurance on the effectiveness of risk management, control, and governance processes to add value and improve Organization’s operations.

Key Responsibilities:

• Developing, in liaison with the Audit Manager appropriate audit tests and programs aimed at achieving the desired objectives in auditable areas.
• Reporting risk management issues and internal controls deficiencies identified and providing value adding recommendations for improving the organization’s operations, in terms of both efficient and effective performance.
• Provide assurance that operations and processes conform to current KCB group policies and procedures
• Drafting, in concurrence with the Audit Manager suitable management reports on key control weaknesses, non-compliance with procedures and management policies and regulatory requirements, among others, on those areas audited.
• Maintain respectful and effective communications and relationships with key stakeholders
• Continuous tracking and reporting on of audit issues logged from previous audits

The Person:

For the above position, the successful applicant should have the following:

• Bachelor’s Degree in a business-related field.
• Any one qualification from the list: CPA(K), ACCA, CIA, CISA.
• 5 years’ relevant work experience consisting of 3 years’ experience in audit and 2 years’ experience of banking operations or auditing of a financial institution.

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The Position:

The role reports to Manager E-Channels; Card Switch & Interface in Technology Division.

The job purpose is to maintain an efficient Card Management System; deliver quality service to both internal and external customers and provide high system availability of systems at all times; and to provide operational assistance and guidance in IT related areas to the Card Center team and ensure compliance of the card management system with payment associations (VISA & MASTERCARD).

Key Responsibilities:

• Provide technical support for existing Tranzware Online, Card Management System (CMS), Interchange, Agency, Multiperso (Instant Card Issuance), IntelliNac, ATMs, FIMI and implementation of related projects.
• Delivering business solutions by ensuring that they are well tested and are rolled out in a manner that does not adversely affect business processes.
• Perform core systems administration tasks, that is, the custodian of systems, ensure security of systems and information, maintain inventory of systems and perform authorized users administration.
• Collect and account for transactions acquired through merchant establishments, ATMs and other sources.
• Establish and maintain data processing schedules and controls to ensure timely delivery of quality assured outputs.
• Ensure timely delivery of reports for users, processing of incoming and outgoing files to and from VISA and MASTERCARD and any other interfaced systems.
• Ensure 24*7 availability of the card systems as required by users
• Keep track of systems and user related issues and attend to them promptly.
• Perform system upgrades and apply system patches promptly received from system vendors.

The Person:

For the above position, the successful applicant should have the following:

• University Degree in Information Technology/Computer Science/Mathematics from a recognized institution.
• Professional Qualification in ITIL.
• Proficient in Linux Redhat; Oracle Database administration; Business Analysis; Technology Operations.
• Master’s degree in computer/ business related/ Project Management will be an added advantage.
• 2 years’ experience in Card Systems.
• 2 years’ experience in Banking Operations.
• 1-year experience in Linux Server Administrator.
• 1-year experience in IT Projects and Business analysis.

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The Position: 

The IT Digital Channels Unit, within the Banking Systems Operations Department (Technology Division), is charged with the responsibility of Support, and Technical Operations, of the Digital Channels, and Middleware Systems within the Bank. The unit supports the Digital Banking in the areas of Mobile Banking, Card systems and Merchant Acquiring, Agent Banking, Internet Banking and International Money Transfers (Both branch based and Digital IMTs).

The role supports Fintech Services and Systems to ensure service reliability, quality and integrity; and provide both onsite and off the site technical support for the live system components as well constantly monitoring the whole system’s and integrations health status.

Key Responsibilities:

• Provide 1st level Support VOOMA Platform (Mobile Money, Sopra, Application Gateway) Customer experience, Operations, Finance and other internal Sections on functionality issues.
• Maintenance of accurate and updated system configuration and documentation for all the VOOMA systems and ensure that constant review and versioning is done.
• Provide weekly system performance and incident reports.
• Work with the development teams to ensure that new deployments incorporate all the operational requirements.
• Following established change management practices by ensuring that they are well tested and are rolled out in a manner that adheres to established business processes.
• Drive attainment of efficiencies through automation of processes/activities.
• Deploy and support of BCM strategies for Fintech Services.
• Support VOOMA product development team by participating in testing and piloting new functionality where required.
• Manage all the security elements related to the Fintech systems locally (certificates, interfaces, Access to systems).
• Provide Risk Management for all Fintech Systems Operational requests as per the IS Audit/Risk Recommendations.

The Person:

For the above position, the successful applicant should have the following:

• University Degree in IT from a recognized institution.
• Professional Qualification: Oracle Database Administration Certification/ Unix Based Operating system Administration Certification/ Cloud Certification/ ITIL Certification will be an added advantage.
• 3 years’ experience in Digital Channels (Huawei Mobile Money System) administration.
• 2 years’ experience in Linux Server Administration.
• 2 years’ experience in IT Projects and Business Analysis.
• 1-year experience in Change Management.

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The Position: 

The Head, Product Development, will report to the Director, DFS, under the Digital Financial Services in KCB Bank Group.

The role is responsible for managing the development of digital products; review of strategic business challenges and provide support to Heads of Departments on building digital solutions, compile and schedule requests for mobile digital products and services; maintain product store and the roadmap. This role leads products development focused on driving adherence and consistency in the process which includes analysis, documentation, activities for enhancements, maintenance and creating a customer focused, self-service and digitally enabled user experience.

Key Responsibilities:

• Develop the bank’s digital product strategy vision and roadmaps while developing short, medium and long-term features to achieve the bank’s overall strategy.
• Champion and gain buy-in for the digital strategy, product vision and roadmap from partner teams through collaboration, documentation, and negotiation that effectively influences peers and senior management.
• Development of superior user experience and processes on the bank’s digital channels.
• Execute product implementation between Business, Operations, Technology & all third parties.
• Support product launches to ensure go-to market plans are effective and will deliver the planned performance indicators – financial and customer targets.
• Develop work plans for new and improved capabilities, together with internal and external partners and maintain service levels agreements with relevant functions and third parties.
• Share input for budget forecast as well as develop and manage Capex & Opex budgets
• Motivate, coach, mentor and develop a high performing product development team.
• Effectively manage the product development team and assigned resources through effective performance monitoring.

The Person:

For the above position, the successful applicant should have the following:

• A Bachelor’s degree preferably in Computer Science; Technology or related field.
• Certification in Digital Product Development/ Project Management/ AGILE Methodologies and Practices.
• At least 10 years in managerial experience in leading digital product development and managing teams.
• At least 7 years relevant work experience with specific experience in:
  • Digital Product development and Digital Bank delivery.
  • Delivery of mobile financial products and services in a high growth environment.
  • Building relationships, networks & Managing teams.
  • Project Management/Relationship Management.
  • Mobile Money or Payments or Lending Platform Support.
  • Credit Analysis & Lending.

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The Position: 

The Head, Partnerships & New Ventures, will report to the Director, DFS, under the Digital Financial Services in KCB Bank Group.

The role is responsible for advocating, developing, and promoting effective collaboration among relevant stakeholders, coordinate the monitoring and evaluation of joint programs undertaken with partners, provide leadership in resource mobilization and onboarding digital solutions to drive the digitalization agenda of the bank leveraging 3rd party partnerships.

Key Responsibilities:

• Engage and socialize the Digital Payments Platform and Gateway to corporates and their respective values chains (distributors, wholesalers, retailers, suppliers) to drive payments, disbursements, savings and trade products.
• Drive for digital payments & merchants’ aggregators to use the bank’s digital payments platforms/gateway/rails by leveraging own or partner solutions to scale the bank ecosystem.
• Engage with startups and fintechs to ensure that the bank’s digital platform is the choice partner for wallet as a service, payments, savings, loan and transfer services.
• Drive interoperability discussions and integrations with financial institutions, Telcos and Saccos to ensure users have a seamless interaction with various platforms through well designed and thought-out customer journeys and use cases.
• Manage the process of contracting, onboarding, integration, deployment and roll out of agreed services for the signed-up partners both internally and externally.
• Design and execute the digital ecosystem and partnerships management framework and strategies to achieve the unit’s commercial and brand objectives.
• Develop and maintain an opportunity assessment framework to guide the identification, promotion and development of new markets, services, or capabilities through partnerships and/or ecosystem engagements.
• Grow utilization of the digital payment capabilities of the bank to public sector, governments and social enterprises by providing relevant solutions, rails and channels infrastructure support.
• Establish digital solution requirements for KCB banked customers to be provided to ring fence the collections and payments.
• Collaborate cross-functionally with teams internally to define priorities, plan joint roadmaps with partners and help solve critical issues across the organization
• Proactively push product thinking and work closely with product and engineering teams, both internally and externally to build the best experiences for users.
• Manage startups and fintechs to deliver capacity, capability and scale for the bank.
• Develop work plans for new and improved capabilities, together with internal and external partners and maintain service levels agreements with relevant functions and third parties. Monitor and review the relevant teams’ Service level agreements (SLA) to ensure compliance.
• Coach, develop and manage the team.

The Person

For the above position, the successful applicant should have the following:

• A Bachelor’s degree preferably in Business Management; Computer Science; Technology or related field.
• Certification in Digital Product Development/ Project Management/ AGILE Methodologies and Practices.
• At least 10 years in managerial experience in leading Partnerships, aggregators, fintech, digital product development and managing teams.
• At least 7 years relevant work experience with specific experience in:
  • Digital Product development and management.
  • Managing corporates, aggregators and digital payments ecosystems.
  • Delivery of mobile financial products and services in a high growth environment.
  • Building relationships, networks & Managing teams.
  • Project Management/Relationship Management.
  • Mobile Money or Payments or Lending Platform Support.
  • Fintech and startup management.

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Reporting to the KCB Group Regional Businesses Director, this position is directly accountable for the general management and oversight of KCB Capital Ltd, a growing subsidiary of KCB Group Plc.

This role represents a significant career and economic opportunity for the right person. It is envisaged that the role incumbent will leverage his/her experience, network and industry special ties to generate high quality transactions. The role oversees the Advisory, wealth and brokerage business.

Key Responsibilities:

• Providing strategic advice to the board of directors.
• Communicate and maintain trust relationships with shareholders, business partners, regulatory bodies and the general public.
• Prepare and implement comprehensive business plans to facilitate achievement by planning cost-effective operations and market development activities.
• Work with internal functions, development partners, industry participants and government agencies to come up with opportunities that generate value to the business.
• Conduct business development activities to identify, source and introduce potential clients for Advisory transactions.
• Analyze problematic situations and occurrences and provide solutions to ensure company survival and growth.
• Ensure company policies and legal guidelines are well communicated within the company and that they are followed at all times in line with internal and external regulations.
• Maintaining a robust deal pipeline for the advisory business both internal and external.
• Maintaining a robust investor network for continuous linkage to deals across all sectors on capital raise, acquisitions, buyouts, and restructures.
• Maintaining the leadership position of Company’s wealth business in terms of market share, volumes, profits, etc. and ensure continuous growth.
• Supervise and mentor staff members. Train team on transaction structuring / execution, lead generation, pitch development, and presentations to potential clientele.

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The Person:

For the above position, the successful applicant should have the following:

• Relevant professional experience (8 – 10 years) working either within the Capital markets in investments, Investment banking, fund management environment or a strategy consulting firm.
• Degree in Economics, Business, Finance, Mathematics or Statistics from an accredited college/university and/or relevant professional designation.
• Have a proven leadership record of originating, structuring, negotiating, and closing significant transactions, particularly equity or debt investments, M&A, transactions involving private equity funds and joint venture arrangements
• Exceptional analytical and quantitative skills and background.
• Excellent written and verbal communication skills, solid research skills with the ability to lead and work well. in a team environment and/or independently
• Ability to source and contact potential HNWI for growth of Wealth Portfolio.
• Initiative — must be a self-starter, able to work independently with drive and motivation
• Commercial outlook — desire to generate revenue in cooperation with other entities of KCB Group to spur growth of all business lines using internal networks.
• Have appreciation and operating knowledge of the regional banking industry (especially operating dynamics of East Africa), market and global trends as well as challenges
• Sound understanding of statutory and regulatory requirements of corporate governance, business and banking operations of East Africa.
• Demonstrable ability to adapt and operate in a matrix management and reporting environment.
• Highest standards of personal conduct, professional performance and business ethics.