About Us

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation: Group Name Change, Name Change Certificate, KCB Advise on Non-Operating Holding Company, KCB Group Structure, Kenya Gazette Notice.

About KCB

KCB Bank Kenya Limited is a financial services provider headquartered in Nairobi, Kenya. It is licensed as a commercial bank, by the Central Bank of Kenya, the national banking regulator. The bank has also been running Agency banking model.

Our Mission

To drive efficiency whilst growing market share in order to be preferred financial solutions provider in Africa with global reach.

Our Vision

To be the preferred financial solutions provider in Africa with global reach.

Our Purpose

For People. For Better.

Our purpose is why we exist.

It’s about working every day for our customers, for our colleagues and for everyone in the communities we serve. We need to have the drive and ambition to make things better, improving our organization each and every day.

Our Values

Closer

To be Closer is to get to know the people you work with and the customers you serve beyond being just a colleague or a customer. It’s about valuing the human being.

In touch with our customers.
Looking out for our colleagues.
Proactive, enhancing their lives.

Connected

To be Connected is to realize we are all part of one team, with one purpose. It’s about breaking down silos and gaining inspiration about best-practice from other sectors.

In touch with our customers.
Looking out for our colleagues.
Proactive, enhancing their lives.

Courageous

To be Courageous is to challenge the way things are done today in a constructive way. It’s about finding ways to do things differently and sharing ideas to make things better.

Going beyond the status quo.
Acting with purpose and direction.
The head and the heart guide us.

Our Behaviours

To behave in a Closer way is to:

• Get to know your customers and the people you work with personally.

• Anticipate internal and external customers’ needs and be proactive in providing support.

To behave in a Connected way is to:

• Act as one team; one KCB Group.

• Get inspired by other industries’ innovations and look for ways to apply these to KCB Group.

To behave in a Courageous way is to:

• Challenge the way things are done in a constructive way.

• Share ideas to make things better.

• Be passionate.

Our History

We are proud of our history and heritage which is rooted as far back as the nineteenth century. Take a look at how far we have come since our inception, back in 1896. Start scrolling to explore.

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