Job Purpose:

To provide maximum comfort and hygiene to our guest by delivering the

best quality of laundered aircraft furnish and linen.

Key Accountabilities/Responsibilities:

Efficiency

• Adhere to Laundry processes and formulas.
• Classify aircraft furnish, and linen specific categories prior to washing to ensure production efficiency.
• Load the laundry wash wheels properly and follow wash formulas to obtain efficiency in the washing process.
• Carry out preventive maintenance procedures on a daily, weekly, and monthly basis including filter cleaning/replacements, light oiling and water/detergent/steam leak identification.
• Multiskilling involving working on aircraft cabin aesthetics and cleanliness involving removal and replacement of soiled seat covers and curtains. Aircraft fumigation and pest control
• Ability to check for latched laundry machine system faults on the selector panel for predictive maintenance and accurate trouble shooting.

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Economical Operation

• Use the right prescribed quantities of chemicals; proper water levels;
• Maintenance of equipment and proper scheduling of resources.
• Daily replenishment of detergents/Cleaning solvents to the optimum levels.

Quality Management

• Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
• Carry out visual inspection to detect machine failures /problems which can be solved without undue downtime.
• Keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards

Safety

• Keep the Laundry free of dust and inspect daily.
• Empty line traps frequently after every shift.
• Attend to leaking pipes, humming motors or steam leaks immediately.
• Ensure and maintain a safe, healthy and secure working environment in compliance with the authority’s requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
• Report hazards, near misses and incidents occurrences as per company procedures.
• Be conversant with firefighting skills

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Record

• Pounds per hour produced per laundry step.
• Soiled carts dumped/pounds separated.
• Number of tunnel loads (transfers).
• Number of loads washed in conventional washers and turnaround time between loads.
• Pieces per hour per workstation person, including hand folded items Carts packed per hour.

Knowledge, Skills, Experience:

• Certificate in laundry, housekeeping, hospitality, catering or hotel management.
• Prior experience in a similar role is preferable
• Familiarity with cleaning detergents and laundering equipment
• Ability to stand for long periods
• Capacity to lift up to 20 pounds unaided
• Basic arithmetic skills
• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Driving License and Competence an additional advantage
• Cert/diploma in computer studies.
• Minimum 2 years relevant working experience

Behavioral Competencies:

• Achievement Drive and Initiative
• Passion for KQ
• Industry and Knowledge
• Leading Courageously