As the Social Media Moderator, you will offer support to our Social Media team in timely engagement with our online audience.

Responsibilities

The following are duties you will be responsible for:

• Timely response to comments and messages on our social platforms ∙
• Offer support to whole social media team in handling Jiji social media platforms
• Suggesting creative ways to capture attention of our online audience through incorporating trends to enhance our brand awareness
• Respond to comments and messages in creative ways that will build meaningful connections and encourage our online audience to take action
• Any other duties assigned to you from time to time

Requirements

We believe that you will succeed better if you possess the following:

• 1-year experience as a Social Media Moderator
• Excellent command of writing and communication skills in English and Swahili
• Knowledge in the use of any platform for social media moderation e.g. Napoleon Cat, Mobile Monkey, Meltwater etc. will be an added advantage
• Demonstrate knowledge in various social media platforms and social analytics tools
• Keen attention to detail, positive attitude and multitasking skill
• Diploma/ Degree in any field related to communications