Posted inBusiness Management and Administration

Jobs at Old Mutual Kenya

Jobs at Old Mutual Kenya,

Jobs at Old Mutual Kenya

Jobs in Banking / Financial Services, Jobs at Old Mutual Kenya

Old Mutual Kenya is based in Nairobi and is part of a larger group that offers solutions in long-term savings, asset management and investment. We offer solutions to individuals and corporates underpinned by our core values which are: Respect, Integrity, Accountability and Pushing beyond boundaries.

Customer Service Officer

Job Description

  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards and adheres to service and quality standards.
  • Provides an indirect service to customers and intermediaries.
  • Responds to immediate requirements within procedure. Uses standard administrative techniques to co ordinate own work.
  • Product and process knowledge in different areas may differ but basic skills remain the same.
  • Technical knowledge is limited to some products and or processes.

Credit Analyst

Job Description

  • This role functions as a subject matter expert in a specific field of administration / product / process.
  • Often acts as a point of escalation for matters with higher level of complexity than those handled by Administrators.
  • May act as a coach for administrative staff.
  • Often consulted for system enhancements and testing. Resolves technical and complex problems especially in support of administrative queries/issues.
  • Applies specialist knowledge in a focused role working with relatively complex information.

Method of Application

Use the link(s) below to apply on company website.

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