Latest jobs at APA Life Assurance Company Ltd

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ASSISTANT BUSINESS DEVELOPER

KEY PRIMARY RESPONSIBILITIES

  • Raising debit and credit notes as assigned;
  • Addressing client/customer enquiries and feedback within stipulated TATs/SLAs
  • Supporting in premium collections
  • Preparing quotations, policy documents, issue certificates and cover notes;
  • Sending renewal notices to clients and advise on changes in policy if any;
  • Assisting Business Developers in their roles
  • Participating in company CSR and brand building activities in liaison with other departments

ACADEMIC QUALIFICATIONS

  • Bachelor’s degree in Business Administration or an equivalent

JOB SKILLS AND REQUIREMENTS

  • Team Player
  • Negotiation Skills
  • Impeccable Interpersonal and Communication Skills

PROFESSIONAL QUALIFICATIONS

  • ACII/AIIK or any relevant professional qualification

EXPERIENCE

  • Entry level graduates

APAL/GCLA/9/2022: GROUP/CREDIT LIFE ADMINISTRATOR

KEY PRIMARY RESPONSIBILITIES

  • Preparing Policy documents, certificates, endorsements, and other official company documents in line with the company’s underwriting manual
  • Authorize debit notes, certificates, and endorsements as per the authorization framework
  • Address inquiries and feedback from clients within the timeline stipulated in the service charter/and or SLAs signed with respective clients
  • Observe strict adherence to cash and carry rule and/or company credit control policy and escalate exceptions
  • Address reconciliation issues in liaison with the finance department and the client/intermediary
  • Responding to internal and external audit queries and implementing recommendations
  • Comply with statutory, regulatory, and internal control processes at the business units
  • Responsible for timely renewal invitations, processing of payments, and renewal confirmation as per company guidelines
  • Maintaining accurate records in the EDMS and confidential maintenance of medical examination reports and up-to-date records on follow-up of medical requisitions, premiums, PIN numbers, and renewal confirmations as per the set timelines
  • Participating in company CSR and brand-building activities in liaison with other departments
  • Identify and prepare commission statements on a weekly basis
  • Retention of the existing business and new business

ACADEMIC QUALIFICATIONS

  • Bachelor’s degree in Insurance/Actuarial Science or an equivalent

JOB SKILLS AND REQUIREMENTS

  • Interpersonal and Communication skills
  • Time management skills
  • Good negotiation skills

PROFESSIONAL QUALIFICATIONS

  • Progress in IIK Diploma or CII Diploma

EXPERIENCE

  • At least 3 years of relevant experience
  • Experience in Pension business administration is an added advantage

Method of Application

If you meet the above qualifications, please send your Cover letter and CV to: recruitment@apollo.co.ke with the position applied for as the subject.