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Global Change Manager

ROLE PURPOSE: 

The Global Change Manager sits within the Project and Change Management Team that is part of the Transformation Delivery Department within Save the Children International. This team is responsible for managing the change management activities and deployment of projects into 60 Country and Regional offices and 29 Member organisations. We support different types of Transformation Projects and Programmes relating to Business Process, Organisation and System changes.

The Technical Expertise (TE) Transformation Project aims to ensure we have the right technical expertise in the right places around the world. We believe that Technical Experts are critical for achieving our Breakthroughs for children. We currently have Technical Experts sitting in Member organizations around the world and we are looking at how we can organize this expertise in the most effective way.

As the Global Change Manager, you will be responsible for understanding the change needs within the project, including working closely with Members, regions and Country Offices to get their input on the structural design. This role will sit as part of the Project Management team and will be accountable for identifying project stakeholders, impacting change, ensuring the involvement of required stakeholders into the design, defining and managing the change plan and ensuring the deployment is prepared and effectively overseen once we are ready to implement across our Countries and Members.

EXPERIENCE AND SKILLS

Essential:

  • Demonstrated experience and capability in change management and supporting the delivery of major projects in regards to business processes and systems within a large and complex international organisation.
  • Experience of working in Feasibility and Design Phases of support systems and business processes projects
  • Demonstrable ability to challenge the user-friendliness of set up, requirements and design for implementation and regular usage
  • Experience of solving issues through analysis, definition of a clear way forward and ensuring buy in
  • Excellent communication and interpersonal skills. Engaging as well as assertive, influencing and negotiating
  • Affinity, knowledge and experience of working within a standardised project/change methodology
  • True passion for results, responsibility and proactivity
  • Excellent communication skills, fluent in English
  • Competent in MS Word, Excel and PowerPoint

Desirable:

  • Experience working in a technical area for an INGO (e.g. Education, Health, Nutrition, MEAL, Child Protection, Child Poverty, Child Rights Governance, Gender)
  • Experience of supporting the development and roll-out of a new Finance or IT process/systems
  • INGO experience
  • A second language. Preferably French, Spanish or Arabic.

Global Change Manager – Fleet Transformation

ROLE PURPOSE: 

The Global Change Manager sits within the Project and Change Management Team that is part of the Transformation Delivery Department within Save the Children International (SCI). This team is responsible for managing the change management activities and deployment of projects into 60 Country and Regional offices and 29 Member organisations. We support different types of Transformation Projects and Programmes relating to Business Process, Organisation and System changes.

As the Global Change Manager for Fleet Transformation, you will be responsible for developing and delivering change and deployment related deliverables to ensure the successful implementation of a new Fleet management system called ProFleet and a Fleet Service Charge (FSC) process across all of SCI’s Country Offices. As these implementations impact Country Offices, Regional Offices, Centre as well as Save the Children’s Member offices frequent virtual engagement over Teams with staff in those offices is required. Despite this being a Fleet project, the role holder does not require any Fleet experience.

The role holder will also need to engage across the wider Project and Change Team to share best practice and take on board guidance and lessons learned based on experience from other projects.

EXPERIENCE AND SKILLS

Essential

  • Demonstrated experience and capability in change management
  • Experience in implementation of system and process changes
  • Ability to communicate and engage with senior managers
  • Experience of working on projects at various phases of the project lifecycle
  • Experience of solving issues through analysis, definition of a clear way forward and ensuring buy in
  • Experience working across multiple functions or locations
  • True passion for results, responsibility and proactivity
  • Excellent communication skills, fluent in English
  • Competent in Excel and PowerPoint
  • Willingness and ability to travel

Desirable

  • Affinity, knowledge and experience of working within a standardised project/change methodology
  • Experience working with colleagues from different countries and cultures
  • INGO experience
  • A second language. Preferably French, Spanish or Arabic.

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