Relationship Officers Bank Assurance at Family Bank Ltd

Job Purpose:

Responsible for acquisition of insurance business within the assigned region/branch with the objective of growing the overall bank`s profitability through Non funded income generated from Insurance sales commission.

Key Responsibilities:

• Drive growth in Banc assurance business across and outside Family bank distribution Channels-through new business acquisition
• Execution of day to day Insurance operations at branch level which entails new business development and cross-selling of insurance products, claims administration and documentation
• Follow-up on customer insurance policy renewals to ensure desired business retention rations are achieved through timely contact and engagements with respective renewal customer
• Develop good working relationships with various bank departments, working closely with branches business teams, relationship managers & Credit officers to generate insurance business and leads through their customers.
• Ensure customer inquiries are resolved promptly as per laid down policies and procedures.
• Champion Insurance products and all relevant business processes training at the branch level to sensitize branch staff on Banc assurance business.
• Ensure compliance with all regulatory and internal procedures in relation to Banc assurance business.
• Ensure compliance with the Data Protection laws, policies and procedures of the Bank.
• Compliance with AML/CFT laws and ensuring KYC is done for all clients.
• Ensure all collaterals and assets that have the Bank`s interest is properly and comprehensively insured and the bank’s interest properly noted.
• Ensuring that debt level is managed proactively and maintained minimally, and in line with laid down
• Credit policies and underwriting guidelines.
• Please note that your job description may be subject to change from time to time in line with the Bank’s strategic direction
• Any other official duty that may be allocated by the line manager from time to time.

The Person:

The ideal candidate must possess the following qualifications:

• A holder of university degree from a recognized university in Insurance, Business, Finance or other related field.
• Certificate of Proficiency(COP)
• Professional qualification in any Insurance related field will also be an added advantage.
• At least two years active working experience in direct sales in a Bank assurance environment or Insurance industry.
• Exposure to Banc assurance processes and procedures will be an added advantage.

Key Competencies and Attributes:

• Good interpersonal skills and ability to establish new client relationships and generate new and Cross sell business.
• Full understanding of all products, sound knowledge of the bank processes and procedures
• Excellent knowledge of Insurance products, underwriting processes and emerging market/industry trends
• Proven ability to develop and maintain effective work relationships with internal and external partners.
• Team working skills with ability to deliver and exceed targets
• Excellent business development and Client Relationship Management skills.
• Exposure to Insurance products in the bank set-up with knowledge of the Bank’s set standards, policies and operating manual, with sound knowledge of bank products.
• Practical understanding of the relevant regulatory environment
• Honest and with high integrity.