SimbaNET Head of Sales (SME) Job in Kenya

Wananchi Group


Job Title: Head of Sales – SME

Business Unit: Sales Department

Report to: MD SimbaNET

Key Responsibilities

Supervisory Role

  • He/she will supervise the team of all the verticals under SME Business
  • He/she will guide & discuss daily, weekly and monthly business plan of the team.
  • He /She will ensure the execution of monthly plans for number


  • Ensure timely and complete daily, weekly & monthly reports of the team.
  • Write regular reports for management’s update & Review.
  • Analyze all the reports regularly and take appropriate steps to correct the gaps if there is any and push the team to work in set direction

Business Analysis & Review

  • Regularly analyze the business and trends.
  • He/she will suggest solutions to the day-to-day challenges team is facing in the market.
  • In case of major deviation in the trend/business/target achievement, he will update management on time and suggest if some major decision is to be taken to arrest the situation

Market Share:

  • As an owner of the business, he/she is responsible for the Market Share of the organization.
  • He/he will write a strategy document with the help of the MD to capture the leadership position, which will include but not limited to planning 4C strategy (Combing, Combating, Capturing and Consolidating).

Data Bank:

  • Collect & create data bank of all the SMEs and potential customers in the country.
  • Generate the plans to penetrate in upcountry and less represented areas.

New Products & Services:

  • A major responsibility of SH is to continuously identify, review, modify and repackage the current products and services to suit the requirement of the customer.
  • Identify the need for new products & services required to meet the market demand and update to management.

New Business Opportunities

  • He/she will attend conferences, get together and other public events to increase network for Simbanet.
  • He/she will read the tenders, call government officials, NGOs, Schools, Hotels and all other opportunities to explore business possibilities.

Targets & achievements

  • He/She is the owner of the business target & achievement of SME-division. He will ensure weekly, monthly and yearly delivery of the revenue, numbers and P&L.

Business Promotion

  • He/She is expected to work closely with the Product manager & Marketing team to run business promotions to boost the sales and generate awareness about Simbanet from time to time.
  • He shall suggest, organize, explore and participate in all such activities.
  • He will motivate the team to come out with innovative ideas to generate awareness and promote business

Employees Turnover

  • He/She will participate in the identification, recruiting, training and placing the right people for right job with his/her function area
  • He shall guide team to optimum productivity, arrest turnover, chalk-out career plan and motivate them to take bigger challenges.


  • He/She is responsible of the Key Performance Index (KPIs) of all the team members and shall ensure the fair & transparent performance appraisals.
  • He/She must practice Equal opportunity regime for everyone with a set career path for all.

Education, Skills and Experience Required for the position


  • Bachelor’s Degree in Information Technology and Systems Engineering. Satellite operations trained Engineer.


  • Strong IT skills, Basic VSAT installations, Basic IP Networks, Basic Systems Integration, Strong Customer Relations & Proper Phone & Email Etiquette.


  • iDirect NMS knowledge
  • Customer Relations.
  • ICT Industry
  • VSAT Systems
  • At least 2 to 3 years’ experience in ICT industry with extensive field experience.

How to Apply

Interested and qualified candidates to submit their applications including a detailed CV and day time telephone contact to on or before 21st October 2022.

The subject line should read Head of Sales – SME.

Wananchi Group is an equal opportunity employer and will offer competitive remuneration and benefits to the right candidate.

Only short-listed candidates will be contacted.

Note: Canvassing will lead to automatic disqualification.