Vacancies at Planhotel Hospitality Group

Vacancies at Planhotel Hospitality Group,,

Vacancies at Planhotel Hospitality Group

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Founded in 1997 in Lugano, site of the Group’s headquarters, the Planhotel Hospitality Group has been operating in the tourism sector for over 20 years as a leading hotel management company for resorts and hotels in the Indian Ocean. The group focuses on management, marketing strategies and distribution, as well as developing the network of its Diamon…

Information Technology Manager

SUMMARY OF RESPONSIBILITY

We are looking an IT Manager who will be responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephone systems throughout the hotels/resorts.

PRINCIPAL DUTIES & RESPONSIBILITIES

  • Maintain the local area network
  • Maintain the server, office computers and printers
  • Hardware and software installation and upgrading to the computers
  • Give the new connection to the users
  • Provide technical support to the users
  • Administer day to day operation network and server
  • Update anti-virus definition files
  • Installing new work stations
  • Input and maintain IP addresses

  • Provide network access to the staff
  • Recommendation about purchasing of technology resources
  • Load all required software
  • Responds courteously and efficiently to queries and problems from guests & system users.
  • Responsible for smooth functioning and co-ordination of vendors for Guest Internet,
  • Property Management Systems – PMS, Point of Sale – POS, IPTV, Telephony systems and other software vendors.
  • Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
  • Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
  • Managing Disaster Recovery Process and ensuring regular daily backup is taken. E.T.C

REQUIREMENTS:

  • Degree or Diploma in Information Technology field. Along with In depth knowledge of Microsoft Operating systems.
  • Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.
  • Experience with the Hospitality related applications and or systems (PMS, POS, Key card, PBX, Voice mail).
  • A minimum of five (5) years of experience in Hospitality, Operations, and IT support roles. Along with minimum of two (2) years of Supervisory / managerial experience.

Prerequisites:

  • Excellent communication and listening skills.
  • Ability to work under pressure.
  • Excellent organizational and prioritization skills, attention to detail, and problem-solving skills.
  • Must be mature, pleasant, courteous, cooperative and an enthusiastic team player who displays good human relations’ skills.
  • Must be flexible in working hours, including weekends, evenings and holidays.

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Restaurant Manager

SUMMARY OF RESPONSIBILITY

We are looking for a results-driven Restaurant Manager to meet sales goals by training competent team players, overseeing F&B operations, and motivating team during busy hours. Also ordering ingredients for the team and gathering feedback from customers.

To be successful as a restaurant manager you must have excellent interpersonal skills as well as

experience in a restaurant environment. A good restaurant manager is able to multitask and remain calm in stressful situations.

PRINCIPAL DUTIES & RESPONSIBILITIES

  • Hire and train team players.
  • Ensure that health and safety protocols are adhered to.
  • Keep a meticulous record of income and expenses.
  • Order ingredients in the correct quantities for the kitchen staff.
  • Communicate with customers to receive feedback and manage complaints.
  • Open and close the restaurant on time.

REQUIREMENTS:

  • Previous track record of catering/ hotel employment in a similar role.
  • Proven experience in stock management, cash control and customer service.
  • Proven leadership skills to lead and motivate a team.
  • Hotel or restaurant management course is an asset.
  • Excellent interpersonal skills.
  • Bookkeeping knowledge.
  • Strong computer skills
  • Ability to professionally address customer complaints.

Method of Application

Use the link(s) below to apply on company website.